1,596 Reviews of Werner Mazda - Service Center
inspection and service check Everything went great, I pulled into the service area and was greeted and it all was done professionally the waiting area is awesome nicely stocked w Everything went great, I pulled into the service area and was greeted and it all was done professionally the waiting area is awesome nicely stocked with water and goodies. More
Great service! The team was helpful and highly professional at Werner Mazda, They quickly addressed our needs, set us up with a great loner and will use them again! The team was helpful and highly professional at Werner Mazda, They quickly addressed our needs, set us up with a great loner and will use them again! More
Quick in and out Easy, just dropped in and it was quick and easy in and out. They called me when they had the part and fixed it quickly. Easy, just dropped in and it was quick and easy in and out. They called me when they had the part and fixed it quickly. More
Jess Kinney is outstanding My wife’s car needed to be checked. I normally take the vehicle for appointments. I was not available that day. Jess made my wife very comfortable. My wife’s car needed to be checked. I normally take the vehicle for appointments. I was not available that day. Jess made my wife very comfortable. My wife felt at ease, also has a different perception of auto dealerships. Jesse made that possible. She is #1 in Customer Service. Because of Jess, I refer friends to Werner Mazda. More
The Service Department at Werner Mazda is Excellent John O'Brien, the Service Manager and the Service Department at Werner Mazda was excellent. I had a scheduled appointment for Saturday, August 17th bu John O'Brien, the Service Manager and the Service Department at Werner Mazda was excellent. I had a scheduled appointment for Saturday, August 17th but on Tuesday night August August 13th my 2018 Mazda CX5 experienced an electrical problem that made the vehicle unsafe to drive. I called Werner Mazda and was informed by the person that answered the phone after a brief hold that John said that I was to have the vehicle towed to their dealership that morning. He suggested that I call Mazda Customer Service as my vehicle was still under warranty and the tow would be free. I decided to go with AAA as I have AAA plus and the tow was also free. John made arrangements for a loaner vehicle, informed me when they diagnosed the problem ordered the part and performed the originally scheduled service, and resolved the electrical issue. I had my Mazda back on Thursday night. More
No appointment- no problem The service center is amazing. I decided I wanted an oil change at 9 am and it was done by 3. They are great there and always make sure I know what th The service center is amazing. I decided I wanted an oil change at 9 am and it was done by 3. They are great there and always make sure I know what things are up and coming. Very happy. More
Convenient and Efficient Came in for my first oil change and 3 month service and was taken right away. The previous dealer I had gone to with my old car would leave me waiting Came in for my first oil change and 3 month service and was taken right away. The previous dealer I had gone to with my old car would leave me waiting for my oil change for 2.5-3 hours; however, Werner was just over an hour which was amazing. The waiting room was small but comfortable and had food/drink which was nice. Jess was super friendly and efficient at communicating when scheduling my appointment as well as when I was at the dealer. Very happy I switched to Mazda - great service and very professional employees. :) More
OIL CHANGE IT WAS JUST AN ORDINARY OIL CHANGE WITH THE PLUS OF AN INTERIOR VACUUM CLEANING. THE LITTLE WRENCH INDICATOR ON MY DASHBOARD DISAPPEARED. ALL IS WEL IT WAS JUST AN ORDINARY OIL CHANGE WITH THE PLUS OF AN INTERIOR VACUUM CLEANING. THE LITTLE WRENCH INDICATOR ON MY DASHBOARD DISAPPEARED. ALL IS WELL. More
The reason to drive to Manchester from Nashua for Mazda Werner Mazda provides outstanding customer service for Mazda cars. I learned that it was well worth the short drive north from Nashua to go to Werner. Werner Mazda provides outstanding customer service for Mazda cars. I learned that it was well worth the short drive north from Nashua to go to Werner. First off, they value you as a customer. Secondly, they deal with only Mazda cars. If you have been underwhelmed in Nashua, that is on you. I am glad to have Werner take care of me. Can't wait to see the new location in 2020. More
Break job Service and work is phenomenal thank you guys great job price was right job on time even fit me in to schedule few days earlier Service and work is phenomenal thank you guys great job price was right job on time even fit me in to schedule few days earlier More