Werner Mazda - Service Center

Excellent Service Center I used to avoid dealer service centers due to the markup, but Werner is priced competitively. The waiting area is a nice bonus, and the staff are know I used to avoid dealer service centers due to the markup, but Werner is priced competitively. The waiting area is a nice bonus, and the staff are knowledgable and courteous. More

Excellent Due to delay caused by road construction I was late for my appointment. I was told that they understood and they would take care of me promptly. Tha Due to delay caused by road construction I was late for my appointment. I was told that they understood and they would take care of me promptly. That is excellent service More

great awesome! Jay Trabucco made sure the job was done right and in a timely manner. I have witnessed his supreme dedication and excellence when it comes to awesome! Jay Trabucco made sure the job was done right and in a timely manner. I have witnessed his supreme dedication and excellence when it comes to customer service time and again. He is an asset to the team! More

Great customer service I had to have my oil changed and tires rotated, I was unaware that my Service plan had used up all my coupons. But to my surprise they had a coupon an I had to have my oil changed and tires rotated, I was unaware that my Service plan had used up all my coupons. But to my surprise they had a coupon and applied it to my service! So for that I give them 5 stars! More

Routine Service Quick and Easy I was able to make a Saturday morning appointment that worked with my schedule. I chose to wait for my vehicle in the very comfy customer lounge. I br I was able to make a Saturday morning appointment that worked with my schedule. I chose to wait for my vehicle in the very comfy customer lounge. I brought a book to read , made myself a delicious cup of coffee they had for customers and sat comfortably while I waited. My car was done in about an hour. My car was serviced, washed and vacuumed and I was on my way.. More

awesome, the best number one in service ty the best from service to customers service and sales i have never been in a dealership like this at all. even when i lease the cx5 when i walk in the the best from service to customers service and sales i have never been in a dealership like this at all. even when i lease the cx5 when i walk in the showroom they always greet me with my name that is great service.they would always talk to me and make sure everything is always good. ty for all you do. More

A perfect 10 as always! Jess and the rest of the staff at Werner Mazda are always top notch! Always a joy to bring my car in for service! Thank you Jess and the rest of the staff at Werner Mazda are always top notch! Always a joy to bring my car in for service! Thank you More

Service Dept is always a pleasure to work with Jessica and Brandon always a pleasure to work with...always have a smile on no matter how busy they are and always willing to help out! Jessica and Brandon always a pleasure to work with...always have a smile on no matter how busy they are and always willing to help out! More

Yearly inspection When I arrived around 9:50 for appointment at 10:00am I asked how long it would take and was told about 45 minutes. Around 11:05 Jessica came out a When I arrived around 9:50 for appointment at 10:00am I asked how long it would take and was told about 45 minutes. Around 11:05 Jessica came out and told me my car needed some things to pass inspection and I asked if I could see the exhaust leak which she want me a video for. I told her that I would have to wait a week or so to get the tie rod and alignment done. The exhaust I would have done at the place that made my 2 exhaust pipes going into the two mufflers cuase that was cheaper. She said ok they are just going to wash it wand bring it out. So I waited and was finally pulling out of dealership at 11:54am. I did have to be in Salem N.H. around 12 pm which I had to cancel due to the fact that I was told about 45 minutes and I was there for 2hrs for a inspection. Service advisor should come out and let customers know that it will be longer than originally told. I think I spoke with the sales people more than the service advisor. More

State inspection Through all my personal issues, Werner Mazda helped me step by step to make sure I was all set with state inspection and to make sure my car remained Through all my personal issues, Werner Mazda helped me step by step to make sure I was all set with state inspection and to make sure my car remained in top performing condition. Thank you team for your support and hard work!! I continue to boast about the entire Werner team!!! Keep up the great work!!! More