Werner Mazda - Service Center

Command Center Malfunction With the recent command center malfunction that impacted my specific year and model Mazda, Jess was empathetic, responsive, and proactive in making su With the recent command center malfunction that impacted my specific year and model Mazda, Jess was empathetic, responsive, and proactive in making sure she collected the data needed to identify the situation, while answering my 1000 questions as to "maybe why" it happened. They kept me informed of updates and reached out immediately when the back ordered part arrived and scheduled me an appointment for the next day. The entire service team creates a friendly and welcoming environment. The consistent treatment I received through phone calls, emails, and in person, shows their genuine nature and approach with their customers. More

Great Visit Service appt was fast, efficient, and relaxing. Love getting a freshly washed car back! One wish is that there were extended service hours so that Service appt was fast, efficient, and relaxing. Love getting a freshly washed car back! One wish is that there were extended service hours so that I could come in after work vs needing to schedule on a weekend or have someone else bring my car in for me. More

Oil change and tire rotation My service was done in a timely fashion. They are always great at what they do and take pride in their work. Great auto dealership! My service was done in a timely fashion. They are always great at what they do and take pride in their work. Great auto dealership! More

Service I came early for my service app. and was well received. All the staff were friendly and well informed about what was required for repairs & more,Than I came early for my service app. and was well received. All the staff were friendly and well informed about what was required for repairs & more,Thanks More

Yearly inspection and Maintenance We need to have inspection sticker work done on our 2016 CX9.. we also needed a front end alignment., and brake fluid flush. We also thought , since w We need to have inspection sticker work done on our 2016 CX9.. we also needed a front end alignment., and brake fluid flush. We also thought , since we had 45 thousand miles on our tires, it would be a good time to change them. Our service manager told us if they passed inspection, then we could take advantage of the buy 3, get one for $1 sale in October. Saved us some money for sure. We always feel they have our best interest at heart. More

Always a Pleasure Werner Service Team is always excellent! I can't recommend them enough. They make us feel like family. We love everyone we have dealt with at this Maz Werner Service Team is always excellent! I can't recommend them enough. They make us feel like family. We love everyone we have dealt with at this Mazda Dealership. More

State Inspection stress free experience, would certainly recommend getting your vehicle serviced here. I set up my appointment, rolled right into the service center an stress free experience, would certainly recommend getting your vehicle serviced here. I set up my appointment, rolled right into the service center and Jess took it from there. While in the waiting area I met with Eric, who sold me the car and got to learn more tips about my vehicle! I certainly recommend Werner Mazda for both a car purchase and their high level of service! More

professional and courteous set me up with a loner and the s Professional and courteous even set me up with a loner the service department even set me up with coupons which made my estimate even lower thanks Jes Professional and courteous even set me up with a loner the service department even set me up with coupons which made my estimate even lower thanks Jess More

Excellent People, Excellent Work! The service department was quick, efficient, and thorough. I was in and out in less time than I had anticipated. Staff was friendly and welcoming. The service department was quick, efficient, and thorough. I was in and out in less time than I had anticipated. Staff was friendly and welcoming. This is the first place I have taken my Mazda for service, and I will most assuredly be returning based on my experience! Thanks so much! More

1st Oil change I had my 1st oil change appointment scheduled for 9:00 on a Saturday. They took us in right away, even though we were there 10 minutes before they ope I had my 1st oil change appointment scheduled for 9:00 on a Saturday. They took us in right away, even though we were there 10 minutes before they opened. They serviced my vehicle, but also washed and vacuumed it too. Very happy with their service. More