Werner Mazda - Service Center

Customer service is always outstanding This dealership always goes above & beyond to their customers. Very pleasant people everytime I go their. Thank you! I will recommend this dealership This dealership always goes above & beyond to their customers. Very pleasant people everytime I go their. Thank you! I will recommend this dealership to many people. More

General service and recall All completed in a timely and friendly manner Waiting area clean and coffee and snacks are appreciated. I will continue to use Werner for my servic All completed in a timely and friendly manner Waiting area clean and coffee and snacks are appreciated. I will continue to use Werner for my service needs. More

Great Service Attention to detail was great. Facilities and systems can be improved overall. However, the service given was awesome, and staff is very friendly and Attention to detail was great. Facilities and systems can be improved overall. However, the service given was awesome, and staff is very friendly and attentive. More

Inspection done right Great service, great customer service. Was greeted by name and had prompt service and price was great. Would definitely recommend Werner Mazda for all Great service, great customer service. Was greeted by name and had prompt service and price was great. Would definitely recommend Werner Mazda for all my car needs More

I can't say thank you enough On my way to an away game on the Seacoast I got a flat tire right before the exit to Werner. I work in Goffstown and live in Portsmouth. On a whim I On my way to an away game on the Seacoast I got a flat tire right before the exit to Werner. I work in Goffstown and live in Portsmouth. On a whim I pulled in and decided to ask if there would be any way they'd let me leave my car and give me a loaner. I prepared for this to be a ridiculous request (and understood why it would be). Jenn was beyond amazing. In less than ten minutes she had me in a loaner on my way to my game. She was kind, thoughtful and made a crazy moment seem effortless. Beyond appreciative for this service. I've never had a poor experience but this truly was exemplary. Thank you! More

Satisfaction Greaat service and helpfulness as usual All I have to say is thank you Went on extra distance to help me out when I was tight budget.have had this c Greaat service and helpfulness as usual All I have to say is thank you Went on extra distance to help me out when I was tight budget.have had this car for 4 years and you guys have taken good care of it More

Jess is amazing The reason I keep coming back is because of how well cared for Jess makes me feel when I need to bring my car in for service! She has always been hel The reason I keep coming back is because of how well cared for Jess makes me feel when I need to bring my car in for service! She has always been helpful and accommodating! More

Broken computer interface Jon is absolutely fantastic. Very communicative, went the extra mile and understanding. I will continue to service and buy cars as long at Warner Mazd Jon is absolutely fantastic. Very communicative, went the extra mile and understanding. I will continue to service and buy cars as long at Warner Mazda as long as he is there and they continue to make the experience feel like the customer matters More

Honest Service at a Great Price I have an older vehicle and many people are under the impression that a dealership will be much more pricey in order to maintain and repair. Mazda Ser I have an older vehicle and many people are under the impression that a dealership will be much more pricey in order to maintain and repair. Mazda Service was 30 percent less expensive then their non dealer counter parts, and it took half the time. Good for Mazda service for breaking the stereotype of dealer service 'RIP off' on older vehicles. My car is creeping towards the 200k club and drives just as good after maintenance then it did the day I purchased it when it was almost brand new. More

Good and bad The routine service was fine. People were professional and friendly. However, when the service was finished, I asked to speak with someone about a qu The routine service was fine. People were professional and friendly. However, when the service was finished, I asked to speak with someone about a question on my Sirius radio. A young guy came out and after several minutes was unable to diagnose the problem. ( it looks as though there is a time countdown on each song, showing how much time is left of the song. My countdown timer doesn’t move at all .) I asked him if we should compare my radio with another car that has Sirius radio to see if it did the same thing. He said there probably weren’t any other CX5s with Sirius on the lot. I asked him two additional times and he still said no there weren’t any other cars to compare it to. I was tempted to go in and speak with someone else but, feeling very frustrated, I gave up and left. More