1,602 Reviews of Werner Mazda - Service Center
I was very impressed with my last service checkI hope I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! More
great service as always Every spring I have my car reconditioned and every year it is returned to me looking fantastic. They pick up my car and return it to me in the aftern Every spring I have my car reconditioned and every year it is returned to me looking fantastic. They pick up my car and return it to me in the afternoon. The price is even reasononable. What more can you ask? More
Routine Maintenance and wheel noise Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the passenger side. Arrived at the appointment and Jess checked me in (after wiping the interior of the car with disinfectant wipes) and I was immediately given a loaner car...so off I go. A couple hours later got a text and there is Patrick(service tech) showing me what was wrong with the car right on a video on my phone! Well it was not just the wheel bearing but another bearing that was damaged as well..no questions asked, ordered and installed the following day under warranty. It is great to see that the complete problem was solved, explanations given..just great customer service! Some repair shops solve half of the problem, require multiple trips..not at Werner...very very pleased! More
Efficient and friendly Even in these times with the Corona virus the dealership was efficient and friendly. Work was done in the time frame they gave me.Its a nice touch tha Even in these times with the Corona virus the dealership was efficient and friendly. Work was done in the time frame they gave me.Its a nice touch that they have a great deal on inspections when the car was purchased at their dealership. More
Werner Mazda scheduled service Werner suggested I drop off my car after hours using the key drop. They called to let me know it was ready, before I could call to ask. Nice job, Wer Werner suggested I drop off my car after hours using the key drop. They called to let me know it was ready, before I could call to ask. Nice job, Werner Service! More
I have bought a Mazda at Werner for over 25 years and have never been disappointed. Great vehicles, great service and great people. Always a friendly greeting and everyone willing keep my Madza in grea have never been disappointed. Great vehicles, great service and great people. Always a friendly greeting and everyone willing keep my Madza in great working condition. More
As always, the service department was on top of their game! I was greeted by Jess and she took great care making sure she was protected from the virus and and great care in making sure my car as protect game! I was greeted by Jess and she took great care making sure she was protected from the virus and and great care in making sure my car as protected. She wiped down all hard surfaces before getting into my car and when my car was finished being serviced. I really appreciated the efforts of all the service staff! More
Service was great, courteous and prompt, I liked the waiting area, TV, coffee and snacks, comfortable seating, clean but could be warmer in the waiting room, thanks waiting area, TV, coffee and snacks, comfortable seating, clean but could be warmer in the waiting room, thanks More
The service I received was average. The car wash I received as a courtesy for servicing my vehicle at the dealership was subpar. The first time I had my car serviced here, the car wash was excellent a received as a courtesy for servicing my vehicle at the dealership was subpar. The first time I had my car serviced here, the car wash was excellent and they did the mats inside the car too as well as a quick vacuum. Overall, not happy, not dissatisfied. Probably not happy enough to continue coming back to the dealer for oil changes when I could go elsewhere. More