Werner Mazda - Service Center

Excellent Service! My technician Rich was great! He came over to let me know when the work would begin, and let me know when it was finished with a few notes about filte My technician Rich was great! He came over to let me know when the work would begin, and let me know when it was finished with a few notes about filters, tires, etc. The entire staff was professional and polite. The new location is beautiful! Very modern, bright, spacious, and clean. Since they recently moved, there was a lapse in communication about the location change. I would highly recommend a sign at the old location to avoid confusion and frustration. More

Top notch service I bought a car from Werner 11/19 and it was due for the first service. Because I was in home lockdown, they picked up my car and serviced it for free I bought a car from Werner 11/19 and it was due for the first service. Because I was in home lockdown, they picked up my car and serviced it for free as part my sales agreement. Then they cleaned it inside & out and returned it to my home. You just can't ask for better service than that!!! More

They were very courteous and kept me informed on what needed to be done, plus provide me a loaner so I could run errands while waiting for the car to be serviced needed to be done, plus provide me a loaner so I could run errands while waiting for the car to be serviced More

Great customer service. Service department is better than any other dealership I have been to. Affordable service without pressure to up sell. Friendly staff. Great massage chair in the waiting area. any other dealership I have been to. Affordable service without pressure to up sell. Friendly staff. Great massage chair in the waiting area. More

Flaking paint Problem not addressed properly.horrible touch up and cover up on the problem areas. No follow up and my request for documentation was not provided nor Problem not addressed properly.horrible touch up and cover up on the problem areas. No follow up and my request for documentation was not provided nor was the issue properly resolved. More

I appreciate their overall attentiveness anytime I go in or call. I have recently been working on ordering new tires and the staff has been extremely helpful even while under stress from their move!!! I thi or call. I have recently been working on ordering new tires and the staff has been extremely helpful even while under stress from their move!!! I think this review was specifically sent to me because of my recent oil change and the service department is always amazing. I really appreciate the new videos Werner is sending out. More

Dylan from service department went above and beyond in making sure that my vehicle was taken care of and inspected thoroughly. He took the time to go over everything and the steps that were taken. He even making sure that my vehicle was taken care of and inspected thoroughly. He took the time to go over everything and the steps that were taken. He even made sure that my new tires were appropriate for living so much further north. I drive over an hour just because of people like Dylan that are at Werner. More

A great experience. Jess in the service department is the best. All charges explained and I didn’t need to leave the house. Thank you the best. All charges explained and I didn’t need to leave the house. Thank you More

Good service , good communications, dealt with insurance well, took appropriate precautions given the current pandemic. No complaints here, would definitely come b , good communications, dealt with insurance well, took appropriate precautions given the current pandemic. No complaints here, would definitely come back here for service next time I need it. More

Werner was great as always. Looking forward to the new location soon. Even through the virus they took good care of me and my car and made sure everyone was safe. location soon. Even through the virus they took good care of me and my car and made sure everyone was safe. More