Werner Mazda - Service Center

Werner is a dealership that I trust; their recommendations are valued. I know that they put customer safety first. The video reports that they issue supports their recommendations and makes recommendations are valued. I know that they put customer safety first. The video reports that they issue supports their recommendations and makes decision making easy. More

Worth the travel to Manchester for the sales AND the service. My sales experience was great back in June. They proved my business at their dealership was important to them. Pricing exceeded my expecta service. My sales experience was great back in June. They proved my business at their dealership was important to them. Pricing exceeded my expectations. Delivery of the vehicle was educational, professional and fun. Today's service experience was efficient and excellent. I highly recommend the Werner Mazda experience. More

We had an excellent experience at Werner Mazda. We were greeted by Rob Hering as soon as we walked in the door. We were looking for a specific car, MX5 Miata. Rob explained there were none on the lot but t greeted by Rob Hering as soon as we walked in the door. We were looking for a specific car, MX5 Miata. Rob explained there were none on the lot but there was a couple coming in within 2-3 weeks. He took our phone number and said he would call when they arrived. And he did! We made plans to come in. He had the car waiting for us. He delivered on customer service and was with us through the whole purchasing process. We have a 1997 Miata and now we are the proud owners of a 2020 MX5 Miata. I recommend contacting Rob, rhering@wernerauto.com, when you are looking for your first or next Mazda. More

Nothing to do with the courtesy of employees which was great. My appointment was for a factory recall of lift gate struts. I called several days in advance as this was 150 mile round trip for me. This great. My appointment was for a factory recall of lift gate struts. I called several days in advance as this was 150 mile round trip for me. This should have been about an hour visit I was told at most. Only one strut was in stock. Really! This wasn't checked at time of appointment being made??? So it wound up being over 2 1/2 hours as service had to go to other dealership for parts. My travel time is 90 mins each way. It threw of my schedule the rest of the day. I also had two dogs (one blind and deaf) with me to keep occupied and accommodate on the trip. What should have been a 4 hr or so trip turned out to be over 7 hrs. I would think there is better way to organize things like this. If you're going to do work, I would make sure parts are in stock and set aside for the job. Criky, I did as much 40 yrs ago organizing jobs and supplies while I was in the USN. More

Werner Mazda has a great staff in a modern, clean dealership! They kept me up to date during the service since the programming update took so long. dealership! They kept me up to date during the service since the programming update took so long. More

I went in for a State Inspection. The staff at the service desk was friendly, everyone was masked and social distant, and the car was in an out quickly. Can't beat getting a $10 inspection with a com service desk was friendly, everyone was masked and social distant, and the car was in an out quickly. Can't beat getting a $10 inspection with a complimentary car wash! More

the service member knew what the problem was and was able to fix the same. however this was my third trip to the dealership for the same problem. to fix the same. however this was my third trip to the dealership for the same problem. More

The service department is very cordial and professional working with me. Their work is very thorough and always on time. I highly recommend Werner Mazda service! working with me. Their work is very thorough and always on time. I highly recommend Werner Mazda service! More

The best dealership I have found so far. Cameron Landry was true to his word. That means a lot. Would reccomend Werner/Cameron to anyone. was true to his word. That means a lot. Would reccomend Werner/Cameron to anyone. More

Nice new building you have there. First off, no one greeted me out in the service bay when I got there, and no one who walked by me directed me that I had to go inside to check in my vehicle for servic greeted me out in the service bay when I got there, and no one who walked by me directed me that I had to go inside to check in my vehicle for service. It would’ve been nice if there was a sign to that effect? Anyway otherwise the usual no nonsense, honest, courteous treatment at Werner. The two people I dealt with Lori, and a young man whose name I don’t remember were very nice More