1,604 Reviews of Werner Mazda - Service Center
When I went to pick up my car and brought it home for the very first time. I heard the unbelievable loud noise in the back of my vehicle. I had contacted my seller Cameron that possibly this vehicle had a wh very first time. I heard the unbelievable loud noise in the back of my vehicle. I had contacted my seller Cameron that possibly this vehicle had a wheel bearing going. I was told it was part of your inspection policy and it was was not the wheel bearing. But when I picked up my vehicle it did not even have the correct inspection sticker for my birthday so this vehicle was not even looked at. I took the vehicle to my own mechanic he told me it was the wheel bearing and was very dangerous and could freeze up. I once again called my seller to tell them they told me they could look at it but wouldn’t guarantee that they would fix it they had to look at it and we would go from there I’m not traveling an hour back down there for not being guarantee that it’s going to be fixed. So I do not feel like I had a good experience with this company buying a car. Definitely would not about the vehicle if I knew it was a wheel bearing see where I have to dish out $570 right before the holidays does not make me happy. After I dished out $700 for the new bumper because the one you guys had on looked horrible. So I guess I would think twice if I ever thought about buying a car here again because I feel like I was done wrong and my car should’ve been fixed no questions asked. Even after my husband heard a sound when we test drove and he was told it was nothing it was just a car next to him so, More
Happy with the service. Friendly employees. Building and parking lot were kept very clean. Covid conscious evident every where which is a sign of respect for the community. parking lot were kept very clean. Covid conscious evident every where which is a sign of respect for the community. More
Werner Mazda does a great job on my vehicle. I am greeted promptly, kept up to date on their progress and check out is quick and easy. If you wait for your vehicle there is plenty of space to social distance promptly, kept up to date on their progress and check out is quick and easy. If you wait for your vehicle there is plenty of space to social distance. The waiting area is comfortable and stocked with snacks and drinks. I highly recommend Werner Mazda. More
The service team is great. I have been going their for a long time. Everyone is good people. I would recommend the team to many people. long time. Everyone is good people. I would recommend the team to many people. More
the service was great and the job they did was a good. i love that they clean inside and out, it always looks new when i leave. ty you all be safe... love that they clean inside and out, it always looks new when i leave. ty you all be safe... More
The service appointment check in was handled quickly. The estimated time of the servicing was accurate. I had a few questions about operations, accessories, and service intervals, all of which Dylan The estimated time of the servicing was accurate. I had a few questions about operations, accessories, and service intervals, all of which Dylan patiently answered. Everyone was polite and responsive. More
We have purchased 5 Mazdas from Werner and have gotten all of our service from them. They keep me informed of work that may be due, give full explanations of any problems they find (the videos they send a all of our service from them. They keep me informed of work that may be due, give full explanations of any problems they find (the videos they send are very helpful) and their pricing is reasonable (and sometimes better) than other service places. It is easy to get service and on several occasions I have come in without an appt and they have graciously accomodated me. Would definitely recommend them. More
I had a wonderful experience, and have already submitted my excited feedback:) Happy to do this again: great attention to all my concerns. Dylan and David were very helpful, and answered all my questions. G my excited feedback:) Happy to do this again: great attention to all my concerns. Dylan and David were very helpful, and answered all my questions. Great new location, love the space, and the atmosphere! Thank you, always. More
Always polite, courteous and most efficient at Werner Mazda, wouldn’t go anywhere else . Werner Mazda is always a pleasant experience, the staff never disappoint. Mazda, wouldn’t go anywhere else . Werner Mazda is always a pleasant experience, the staff never disappoint. More
They recommended replacing the entire transfer case, which was very expensive. I did not receive an explanation when I asked whether it would be possible to just replace the seal or gasket. I will now h which was very expensive. I did not receive an explanation when I asked whether it would be possible to just replace the seal or gasket. I will now have to visit another repair center to find out. More