Werner Mazda - Service Center

Was particularly impressed with Dylan's willingness to go the extra mile and give the Customer the benefit of the doubt...rather delightfully out of the ordinary, in my experience. the extra mile and give the Customer the benefit of the doubt...rather delightfully out of the ordinary, in my experience. More

People at this dealership know what their jobs are. .. To listen to customers, help them resolve & fix their issues and get them on their way... These people actually 'listen' to the customer... Werner .. To listen to customers, help them resolve & fix their issues and get them on their way... These people actually 'listen' to the customer... Werner Mazda wants to get it done right, whatever the problem, the first time... Was there Saturday *(8th of February)... Shannon listened to what my issues... Shannon said no problem and had Pat (Mechanic) take the vehicle in and take care of the issues... He also looked over the vehicle to see if there were any issues that needed to be addressed... Which were taken care of I might add... This dealership is customer oriented... That's why this is a trust-worthy customer / business relationship... Thanks Again Werner Mazda and it employees... PS I'll be back in for my inspection soon... Just a REMINDER from the rep (Shannon)... More

You won't find a better service writer than Lorri. Very knowledgeable. Very Helpful. Very understanding. Very knowledgeable. Very Helpful. Very understanding. More

I used AAA car buying service so that when I arrived at Werner Mazda we got down to the business of test driving, knowing that dollar figures for a specific vehicle and also the trade in value for my car w Werner Mazda we got down to the business of test driving, knowing that dollar figures for a specific vehicle and also the trade in value for my car was established already. Brian Hennessy, my salesman was pleasant and patient making the whole day a very positive experience. More

dealer was very helpful and treated me well. facility was great tracking down the problem . would recomend a mazda to anyome facility was great tracking down the problem . would recomend a mazda to anyome More

Great service and communication. Werner really treats their Mazda owners extremely well. They truly care about their customers’ ownership experience. Werner really treats their Mazda owners extremely well. They truly care about their customers’ ownership experience. More

Great work, once again! Keep it up. Took my car in right away without an appointment thank you. Keep it up. Took my car in right away without an appointment thank you. More

I was very pleased with their service work and they made every effort to make sure I was informed and happy with their work. every effort to make sure I was informed and happy with their work. More

Shannon was so helpful and kind when i came in. She tried to fix the solution herself (my key fob) before checking it in to actual service. They sent me messages throughout the day and kept me upda She tried to fix the solution herself (my key fob) before checking it in to actual service. They sent me messages throughout the day and kept me updated on everything. Very professional! More

Love the video, makes me feel that the inspection was thorough and know that they check my concerns. Everyone is always polite, friendly and professional. thorough and know that they check my concerns. Everyone is always polite, friendly and professional. More