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Werner Mazda - Service Center

Manchester, NH

4.7
1,578 Reviews

1,578 Reviews of Werner Mazda - Service Center

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January 20, 2025

Service department is always friendly and communication is excellent. Clearly presented the quote and communicated changes clearly. More

by mjbrummett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Russ is very helpful and kind. He knows many things about Mazda and has kept me with peace of mind. More

by kotabota6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

The entire experience was quite pleasant. The folks that helped were very helpful to us. More

by samsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I took my 2024 Mazda CX-5 into Werner Mazda for my first service on it since I picked it up new at the Best Dealership. That I have ever dealt with the workers make you feel like Family or Best Friends. And More

by richardketchum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I cannot say enough about the exceptional service I received from Dylan Gallagher at Werner Mazda. After a software update caused an unexpected issue with the “My Mazda App” Dylan went above and beyond More

by Kcolon8951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Very satisfactory service appointment. The communication was good and clear. The wait time was around 1.15hrs so would visit again! More

by nagarajan.eashwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lemire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Your service manager is extremely rude, disrespectful and dismissive. Huffed on the phone and couldn’t be bothered to listen to our concerns- which were not all addressed. Worst customer service we’ve ever More

by CCINDI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
January 13, 2025

Always an easy, convenient, and affordable experience. . have been using Werner for Service for many years. Followup video is amazing, friendly staff and comfy waiting area all make the process super smoot More

by tami5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Great customer service, friendly, helpful, courteous, follow up, love the video presentation,and very professional. More

by ijnolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Ouellette
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Great experience at Werner Mazda! Nick was amazing and made the car buying process way less stressful More

by lexrae99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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