1,578 Reviews of Werner Mazda - Service Center
Service department is always friendly and communication is excellent. Clearly presented the quote and communicated changes clearly. is excellent. Clearly presented the quote and communicated changes clearly. More
Russ is very helpful and kind. He knows many things about Mazda and has kept me with peace of mind. He knows many things about Mazda and has kept me with peace of mind. More
The entire experience was quite pleasant. The folks that helped were very helpful to us. The folks that helped were very helpful to us. More
I took my 2024 Mazda CX-5 into Werner Mazda for my first service on it since I picked it up new at the Best Dealership. That I have ever dealt with the workers make you feel like Family or Best Friends. And service on it since I picked it up new at the Best Dealership. That I have ever dealt with the workers make you feel like Family or Best Friends. And for Lorri this girl is awesome with what she does for the service customers. Again, as always Thank you Werner Mazda More
I cannot say enough about the exceptional service I received from Dylan Gallagher at Werner Mazda. After a software update caused an unexpected issue with the “My Mazda App” Dylan went above and beyond received from Dylan Gallagher at Werner Mazda. After a software update caused an unexpected issue with the “My Mazda App” Dylan went above and beyond to help find a resolution. Not only did he ensure everything was handled smoothly, but he also took the extra step of delivering a loaner vehicle to my workplace, making the entire process so much more convenient. His professionalism, dedication, and genuine care for customers truly sets him apart. I highly recommend Dylan and the team at Werner Mazda! More
Very satisfactory service appointment. The communication was good and clear. The wait time was around 1.15hrs so would visit again! The communication was good and clear. The wait time was around 1.15hrs so would visit again! More
Your service manager is extremely rude, disrespectful and dismissive. Huffed on the phone and couldn’t be bothered to listen to our concerns- which were not all addressed. Worst customer service we’ve ever dismissive. Huffed on the phone and couldn’t be bothered to listen to our concerns- which were not all addressed. Worst customer service we’ve ever had at a dealership. More
Always an easy, convenient, and affordable experience. . have been using Werner for Service for many years. Followup video is amazing, friendly staff and comfy waiting area all make the process super smoot . have been using Werner for Service for many years. Followup video is amazing, friendly staff and comfy waiting area all make the process super smooth and enjoyable. Highly recommend More
Great customer service, friendly, helpful, courteous, follow up, love the video presentation,and very professional. follow up, love the video presentation,and very professional. More
Great experience at Werner Mazda! Nick was amazing and made the car buying process way less stressful Nick was amazing and made the car buying process way less stressful More