Werner Kia - Service Center

My experience was positive. The staff was professional, polite, and knowledgeable. I would definitely recommend to friends and family. The staff was professional, polite, and knowledgeable. I would definitely recommend to friends and family. More

Poor communication skills, unavailable mostly through the entire process, complete waste of time bringing my car there. They are money hungry and always backed up. entire process, complete waste of time bringing my car there. They are money hungry and always backed up. More

The service team was very courteous and efficient. They went above and beyond to correct the issue with my vehicle They went above and beyond to correct the issue with my vehicle More

Really appreciate Werners’. They have exceptional service and employees. Mario was the one taking care of us yesterday . He was so pleasant and courteous. I enjoy every visit at They have exceptional service and employees. Mario was the one taking care of us yesterday . He was so pleasant and courteous. I enjoy every visit at Werners’ because of people like Mario. More

Polite and helpful service advisor but on the feedback form they filled out they said that my service was completed in one hour. The oil change service actually took two hours 15 minutes. form they filled out they said that my service was completed in one hour. The oil change service actually took two hours 15 minutes. More

There’s always room for improvement in the appearance of the property. I like to see a clean and pristine place of business. I appreciate the service department and their work on my car. The care that Tim the property. I like to see a clean and pristine place of business. I appreciate the service department and their work on my car. The care that Tim takes to speak about the service on my car. Very courteous and thorough. More

The service department especially Jeremy Patterson have gone above and beyond to meet our needs with our 2921 Kia Seltos gone above and beyond to meet our needs with our 2921 Kia Seltos More

The two gentlemen that assisted me with my service were very helpful. I came for one service, but they also took the time to inform me of other services I will need in the near future. very helpful. I came for one service, but they also took the time to inform me of other services I will need in the near future. More

Venderick was very helpful. He was honest and timely with my inspection. Great customer service. He was honest and timely with my inspection. Great customer service. More

I drive a brand new 2024 car, with 12k miles, y'all said I needed an alignment.... $180 when every shop charges between $60-80... I took my car to 2 different alignment shops, and was told I didn't need one I needed an alignment.... $180 when every shop charges between $60-80... I took my car to 2 different alignment shops, and was told I didn't need one. Also y'all said yall rotated my tires, which was a lie! Over Kia More