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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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February 21, 2023

I purchased my car five years ago, I cannot say enough about the wonderful service provided. Tim most definitely makes the experience even better, thank you, Tim and thank you Kia Tallahassee! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Feb 22, 2023 -

Werner Kia responded

J, Thank you so much for your positive review! We are so glad that Tim could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 10, 2023

Werner KIA is a superb car dealer with tan great service department. They are courteous, professional and accommodating. Michael Wyre in the service department is outstanding and always take care of my au More

by Planid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2023 -

Planid responded

Thanks Michael Wyre and Werner KIA for great service!

Feb 13, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! We are so glad that Michael and the team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

February 07, 2023

Service Rep. Tim Fessler always does a great job in making sure my car maintenance is completed in timely manner. More

by Talla_dj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim could consistently provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

February 04, 2023

bily redding was very customer friendly and handled my maintenance service very prompt and showed he cared . More

by bobbiesawner16@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON
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Feb 06, 2023 -

Werner Kia responded

Bobbie, Thank you so much for your positive review! We are so glad that Billy could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 30, 2023

It was a great service, friendly staff, I was in and out in a timely manner. More

by Kulester1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 31, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! We are delighted that our team could provide you with a smooth and efficient experience. it is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 27, 2023

Very eager to assist. And get you a deal to drive that car. The nice part is the follow in the service department. I have mainly worked with Tim Fessler and h is happy More

by Jh8007425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIM FESSLER
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Jan 30, 2023 -

Werner Kia responded

Thank you so much for your 5-star rating! We are so glad that Tim could get your automotive needs taken care of during your recent visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns!

January 25, 2023

Refused to call the customer back after leaving parts off of the car during an oil change. Repeated calls to the dealer and managers have not been returned. More

by Mdbrockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
Jan 27, 2023 -

Werner Kia responded

Hello, Thank you for sharing your comments with us and were sorry to hear of your experience. We do apologize for the lack communication and for the issues you encountered after the service to your vehicle. We have forwarded your review to our management team. If you would like to discuss further on this, please contact our dealership and ask for the General Manager. Thank you!

January 24, 2023

Thanks to Owen I got a great deal on a 2023 Soul. Easy to work with. More

by signaturefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Patterson and Tim Fessler
Report | Print
Jan 25, 2023 -

Werner Kia responded

Congratulations on your new 2023 Kia Soul! We greatly appreciate the opportunity to work with you, and we are glad that Owen could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

January 18, 2023

Jeremy Patterson was professional and descriptive with what I needed completed. I really liked the videos that were sent to me. More

by Wielandheidi14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Report | Print
Jan 18, 2023 -

Werner Kia responded

Thank you for sharing the positive experience you had with Jeremy! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

January 17, 2023

Jeremy Patterson assisted me gettingmy service and we went all the details of multi-check on my 2017 Sorento. Excellent service along with caring attitude. More

by gerald0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Report | Print
Jan 18, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that he could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your Kia in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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