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704 Reviews of Werner Kia - Service Center
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Verified Customer
March 17, 2023
My service rep was super! Very courteous and considerate. I would highly recommend this dealership. Thank you for outstanding service. Very courteous and considerate. I would highly recommend this dealership. Thank you for outstanding service. More
by WAYNEPEACE15
Employees Worked With
BILAL STEVENSON
March 17, 2023
I always have a fantastic experience here. Very kind and knowledgeable customer service employees. The only negative was that it took 4 hours to get my car inspected and oil changed. But it wa Very kind and knowledgeable customer service employees. The only negative was that it took 4 hours to get my car inspected and oil changed. But it was worth it. An air conditioned waiting area, with refreshments and good movie selection was great. My favorite thing is the transparency of service. They addressed all issues and prolonged my cars health. More
by JonnyL
Employees Worked With
Jonathan
March 16, 2023
Great service great people great location easy to deal with great communication great people skills with great communication great people skills More
by jervonieforde
March 16, 2023
I was disappointed with my experience with the dealershilp this time. When I arrived there was a man sitting outside on his phone. He came up to me and said we are short handed so you might want t dealershilp this time. When I arrived there was a man sitting outside on his phone. He came up to me and said we are short handed so you might want to just go into the waiting area. I just waited to get checked in. The waiting area usually is a pleasant place to wait for your vehicle. Not so much this time. After I received my video, I expected a service rep to come and talk to me about my vehicle. I had to go and find someone to talk to. I was told I had recalls and expected to schedule when I checked out. That didn't happen. I have always paid $47.00 and change for my oil changes. This time I was charged $69.00 and change with no explanation . This experience last over 2 hours. I have bought 3 vehicles from this dealership, and not so sure I will for my next vehicle. Service has always been good here and I am not sure what's going on. Seriously considering finding another place for my oil changes. More
by peschls
Employees Worked With
PERRY WEEMS
March 15, 2023
Very nice, quick and easy. The customer areas is very nice and the employees are nice too. The customer areas is very nice and the employees are nice too. More
by felitawhitley
March 15, 2023
Just went in for an oil change. In and out in about an hour. I like the video! Tim is always personable and accommodating. Thanks for the snacks in the waiting room. In and out in about an hour. I like the video! Tim is always personable and accommodating. Thanks for the snacks in the waiting room. More
by lindaguyas
Employees Worked With
Don't know who
