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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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March 27, 2023

I love everything about the service they provide for my vehicle. I will recommend this dealership to anybody.. More

by sharpenicola067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Mar 28, 2023 -

Werner Kia responded

Thank you so much for your excellent review and recommendation! We are so glad that our team consistently takes great care of you and your vehicle. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 24, 2023

I was very impressed with this location and very appreciative that they could fit me in on such short notice. More

by ABSHIVER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee
Mar 27, 2023 -

Werner Kia responded

Thank you for sharing the positive experience you had with us. We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 24, 2023

I always appreciate the attentiveness and care of all of the staff when doing inspections More

by DANIELLEDEEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler, JOSH FUTRELL
Mar 27, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that our team consistently provides you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

March 24, 2023

I had asked them to fix my fuel door because most times it did not open when I pulled the lever inside. Later after the maintenance was done, the man that sits in the seat to the right. Showed me is was op More

by ALLARD2483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember his name.
Mar 29, 2023 -

Werner Kia responded

Hello, Were very sorry to hear that you didn't have a positive experience with our service department. We expect that all our customers have a good experience when visiting our dealership and we do apologize for the lack of customer service by our team. If you would like to discuss further, please contact us at the dealership and ask for the service manager. Thank you!

Mar 29, 2023 -

ALLARD2483 responded

Also, your service waiting area should show your respect for your waiting customers. When I entered the waiting area the other day it stank. It smelled like a dirty diaper. The entrance door couldn't open all the way. I did enjoy the coffee. Great that donuts were provided although I didn't eat one. Compared to other service areas I have sat in your's was lacking. I wouldn't buy another vehicle from your dealership due mainly to disrespect by your service staff.

March 24, 2023

Went in for an oil change and tire rotation, which took about two hours to complete. I think it’s a little bit too long for relatively simple service. More

by doctor_k_61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Werner Kia responded

Hello, Thank you for sharing your comments with us. Were very sorry to hear of your disappointment and we do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact us at the dealership and ask for the service manager. Thank you!

March 24, 2023

Service writer was one of the best I have had the pleasure to interact with. She was prompt, kind, and answered any questions I had. More

by JESHWA_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Mar 27, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 23, 2023

Outstanding customer service. Service representative ensured that I had an understanding of what was checked and found on each tire and brakes to be serviced. More

by HARJOH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Everett
Mar 24, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 23, 2023

We were blown away at the quality provided to us during our very first service visit for our awesome 2021 Kia Sportage! Desiree Washington kept us up to date at every level of service change. She met us wi More

by Jwonsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILAL STEVENSON, Kenneth Robertson
Mar 24, 2023 -

Werner Kia responded

Thank you so much for your excellent review! We are happy to hear that Desiree took great care of you and your Kia Sportage during your recent visit. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

March 23, 2023

Upon arrival you are always greeted by a Service Technician. They are all service with a smile especially Ms. Destiny she is very knowledgeable about service. More

by CHARVE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSH FUTRELL, Tim Duke
Mar 24, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Destinee and the team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 23, 2023

Jonathan was very nice and thorough with explaining the needs of the car. he is a pleasant person to work with.. More

by NEST012335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 24, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Jonathan provided you with nothing less. It is our pleasure to assist you in any way possible. please do not hesitate to give us a call if you ever have any further questions or concerns.

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