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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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January 06, 2024

Just bought my 3rd Kia and I’ve been pleased with Werner Kia. Cornelius Thompson is a great service advisor. More

by rogo5159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Thompson
Jan 08, 2024 -

Werner Kia responded

Thank you so much for leaving Cornelius this positive review! We are glad to hear that Cornelius took great care of you and your automotive needs. We are happy to know that you were pleased with your service visit here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

January 02, 2024

I have dealt with Kia since I purchased my 2016 truck and is paid off...I chose to continue to come to Kia because Kia is the only service that worked on my truck...the main reason is because the employee Mi More

by clariagibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Werner Kia responded

Claria, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he listens to you when you tell him about the problem you are having with your truck. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 26, 2023

I came in for a recall on my 2017 Sportage engine and was helped by Michael Wyre. The repair took some time, but Michael kept me updated and made sure I had a loaner vehicle for the duration. They definitely More

by philiphiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Werner Kia responded

Philip, We are grateful for you leaving Michael this flawless review! We are thrilled to hear that Michael took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you updated on your 2017 Kia Sportage while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 23, 2023

Michael Wyre was beyond amazing and very helpful during my experience at Werner Kia. He continuously kept me informed about my car and the services being done. As well as broke down everything required dur More

by makiyad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Werner Kia responded

Thank you so much for leaving Michael this fantastic review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he was beyond amazing and very helpful. Please do not hesitate to let us know how we may be of further service to you.

December 18, 2023

Would choose 0 stars if I could. The maintenance department is horrible. They have had my car for 3 weeks, can’t tell me what’s wrong, won’t return my calls, and refuse to provide a More

by Alrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
December 03, 2023

Michael Wyre and team helped get the extended warranty plan and engine replacement for my Kia Sorento which was an excellent benefit for me. They were very nice and professional along the entire months lo More

by Wigg66
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was very nice and professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 30, 2023

It was okay. I sat in the car for 30 mins before they were able to take me my car, during those 30 mins 2 staff did check on me More

by lurry.shenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick McCray
Nov 30, 2023 -

Werner Kia responded

Thank you for taking the time to share your feedback about your recent visit to our dealership's service department. While we're glad to hear that our team checked in on you during the wait for your vehicle, we sincerely apologize for the 30-minute delay in getting your car ready for you. We understand the importance of your time and apologize for any inconvenience caused by the wait. Please be assured that we are reviewing our procedures to ensure that our customers experience prompt and efficient service without unnecessary delays. If you have any further comments or suggestions on how we can serve you better, please don't hesitate to share them with us.

November 28, 2023

Mario Rodriquez kept me informed about my service date and repair on my SUV. Service completed within hour and a half. More

by butler1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
Nov 28, 2023 -

Werner Kia responded

Thank you so much for leaving Mario this flawless review! We are glad to hear that Mario took great care of you and your automotive needs. We are happy to know that he kept you informed on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 24, 2023

Jeremy Patterson was great, personable, friendly and courteous. He fit me into the schedule when I showed up for what I thought was my pre-scheduled oil change visit that the dealership supposedly sche More

by theuncommonmuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Nov 27, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Jeremy's efforts could meet your satisfaction! We are thrilled to know he got your vehicle fixed in no time and you were in and out. Please do not hesitate to let us know how we may be of further service to you.

November 22, 2023

Front desk guys were super sweet and informative of what was going on with my car! More

by Kennedy Wharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DWAYNE GRIFFIN, BILAL STEVENSON, JOSH FUTRELL
Nov 22, 2023 -

Werner Kia responded

Kennedy, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were super sweet and informative on what was going on with your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service.

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