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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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April 14, 2023

Destinee Washington was my contact when I brought my Telluride in for a scheduled appointment. Very positive and smiling, made sure I was taken care of during the service of my SUV. Only concern was the More

by jnc_adm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Had my first service appointment yesterday with Jim Douglas, he was very attentive & had great customer service. More

by glennab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglas
Apr 13, 2023 -

Werner Kia responded

Glennab, Thank you for sharing the positive experience you had with Jim! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 12, 2023

My car has been been there for 8 months before repairs were complete. Unsatisfied with the service More

by NECIAROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Bryan
April 12, 2023

Destinee Washington is a constant pleasure to see whenever I take my car in for service. She is always attentive, courteous and professional. Her customer service is exceptional and frankly, what kee More

by Masterdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Apr 13, 2023 -

Werner Kia responded

Thank you so much for your amazing review! We are so glad that Destinee could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you and your daughter with.

April 12, 2023

Kia provided exceptional service and immediate response to our Recall situation. Thank you Werner Kia. More

by markdstephens2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim - Service Dept
Apr 13, 2023 -

Werner Kia responded

Mark, Thank you so much for your positive review! We are so glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 11, 2023

They fixed my car in a timely manner and the person that assisted me was very nice More

by LULUSWARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Apr 11, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

April 11, 2023

On every visit we are always met with a smiling face and exceptional professionalism. Thank you Tim Vessler (hope this is right) for helping us through the process. The waiting room is always clean and acce More

by ROGERWILLIAMS282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vessler in service
Apr 11, 2023 -

Werner Kia responded

Roger, Thank you so much for your excellent review! We are happy to hear that Tim took great care of you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 11, 2023

Mike Wyre was an excellent lane manager and make sure that my truck was serviced to perfection and cleaned. I would certainly recommend anyone to come to him for ALL their service needs. Cametra B. More

by Cametra95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Werner Kia responded

Cametra, Thank you for leaving Mike this positive review and recommendation! We are so glad that he took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 10, 2023

I had time to wait. .and the time was almost spot on for time finished. More

by exjayhawker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was a girl..I’ll have to go back and look.
Apr 10, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that our team could provide you with a 5-star experience. It is our pleasure to serve you and we hope to see you again the next time you are in need of automotive service.

April 09, 2023

Great customer. Friendly staff. Was kept informed during the vehicle service and answered all my question. More

by JIMMYLOVELADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Fessler
Apr 10, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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