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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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April 22, 2023

The service here is wonderful. Jeremy knows his stuff. Really grateful to Werner Kia for have such great employees More

by dljseaweed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Apr 26, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Jeremy could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

April 21, 2023

Tim was personable and professional. He said the service would take an hour and it did! I had a positive experience. Good customer service! More

by VELIZFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Apr 26, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim could get your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

April 21, 2023

It just took to long and it still wasn't right and waited more then it still wasn't right but they finally got it More

by RICKYWATHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
May 01, 2023 -

Werner Kia responded

Hello, Thank you for sharing your service experience with us. We do apologize for the wait time that occurred during your visit and to hear that you still have issues with your vehicle. Please contact us at your earliest convenience so we can get your issues resolved. Thank you!

April 21, 2023

Took my car for some recalls. I was Very happy with the service and service tech Jonathan. More

by CGRIFFIN.SMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Everett
Apr 26, 2023 -

Werner Kia responded

Thank you for your 5-star rating! We are so gad that Jonathan could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2023

Service waiting room was clean, Service Tech kept me informed even though the Work load was backed up. He checked my car over during check in and informed me that I should get a front end alignment bec More

by BGKIELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Apr 26, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that our team could get your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2023

I initially had a problem with the service that I received, but everything was corrected to my satisfaction. Thanks again for your help and being a man of your word Michael. More

by WYSTERIA296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Werner Kia responded

Thank you for leaving Michael this positive review! We are happy to hear that he took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 20, 2023

The service is always excellent and they are great on answering any questions you have. Their estimated wait time is also usually spot on too which I appreciate. The lounge isn't my favorite - it tends t More

by KMTHOMAS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Werner Kia responded

Thank you for your 5-star rating! We appreciate your feedback and we will forward your concerns with the customer lounge to our management team. Thank you!

April 20, 2023

Great service. Came in with a tire problem and was out within the next hour. More

by dekerianhollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Apr 26, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 20, 2023

every time i go there something goes wrong. and to get the problem fixed is a huge problem . More

by JACK192131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Werner Kia responded

Hello, Were so sorry to hear that your issues with your vehicle were not fixed. Please contact our dealership and ask for the service manager so we get your issues resolved. Thank you!

April 19, 2023

Your lounge is bad. The coffee machine was to complicated. Need snack free not pay. More

by Dicyg43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy was a 5 star +
May 04, 2023 -

Werner Kia responded

Thank you for sharing your experience with us! We appreciate your feedback and we will forward your concerns with the customer lounge to our management team. Thank you!

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