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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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April 26, 2023

Destinee Washington listens to my Sorento needs and provide great customer service every time we need something fix. Could be just me, but some of the gentlemen in the service department need to smile More

by justme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
3.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington
May 01, 2023 -

Werner Kia responded

Hello, Thank you for your review. Were happy to hear that Destinee was a big help during your visit and provided great customer service. We do appreciate your feedback regarding the service team and we will forward your comments to our management team. Thank you!

April 26, 2023

Had a great recent visit with Johnathan! I was able to come in as a walk in and receive prompt service. More

by 1ladypayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that Jonathan could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

April 25, 2023

Tim Fessler in the service department is great. He communicates step by step the process and what’s going on with my vehicle, much appreciated. More

by Lovemorehate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Fessler
Apr 26, 2023 -

Werner Kia responded

Thank you for leaving Tim this positive review! We are so glad that he took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

April 25, 2023

The service by Tim Fessler was very professional. Service was provided in a very timely manner. I will definitely return for my next scheduled service More

by MGRADYUWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T Fessler , BILAL STEVENSON, JOSH FUTRELL
Apr 28, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

April 25, 2023

Service Writer, Tim Kessler, very helpful. Went for recall visit. Very happy with service. They even washed my car and did a multi point inspection. More

by TINAMADD71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kessler
Apr 28, 2023 -

Werner Kia responded

Thank you for sharing the positive experience you had with Tim! We are so glad that he took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 24, 2023

The service was great and that guy Jeremy really was on top of his job. Kia should be proud to have employees such as him. More

by millst
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Apr 26, 2023 -

Werner Kia responded

Thank you for leaving Jeremy this 5-star rating! We are so glad that he could provide you with the quality care that you deserve. He will be honored to hear of your very kind words. We hope to see you again the next time you are in need of automotive service!

April 24, 2023

The service consultant was very friendly and knowledgeable. He kept me informed throughout the duration of my visit. More

by MONIQUE.AUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglas
Apr 26, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 23, 2023

I love Kia and the service department and the fact that the service person was able to text and communicate with me even if I didn’t drop my vehicle off myself Mike WYRE was awesome. More

by BRENETTEJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough ad efficient service is so important to us, and we are glad that Michael provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 23, 2023

Jim and Mr Fowler are nice and good at what they do. Jim is bubbly and friendly which I like. More

by wielandheidi14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 26, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are thrilled that Jim and the team could provide you with 5-star service, and he will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 22, 2023

Very good service not good communication between the service and the costumer I did not get the chance to speak to a trade specialist More

by EWHITEHEAD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 01, 2023 -

Werner Kia responded

Hello, Were very sorry to hear of your comments regarding our dealership and we do apologize for the lack of communication from our staff. Please contact us at the dealership and ask for a sales manager, We hope to hear back from you. Thank you!

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