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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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May 09, 2023

The service department is overbooked and understaffed. It is a disservice to your customers, to endure the wait, for regular maintenance services. The upgraded car wash is a waste of money. The interior w More

by Jeff.350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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May 11, 2023 -

Werner Kia responded

Hello Jeff, Thank you for taking the time to write this review and were very sorry to hear of your concerns. We do apologize for the wait time that occurred during your visit. Our guests' satisfaction is our utmost priority. We would like to help resolve your concerns and questions with this. Please contact us at the dealership at your earliest convenience. Thank you!

May 08, 2023

My service appointments always goes well. The employees are always very nice. They explain all procedures before they do them. I am very satisfied. More

by murphymelanie999@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that our team could consistently provide you with a top-notch and informative experience. Your satisfaction means so much to us. We hope that you continue to choose us for all of your future automotive needs!

May 08, 2023

I have had a great experience every time that I have visited the Werner Kia dealership More

by ANGIECHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy patterson
Report | Print
May 08, 2023 -

Werner Kia responded

Angiecherry, Thank you so much for your positive review! We are so glad that our team could consistently provide with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 06, 2023

Werner kia is a nice dealership. Tim was really helpful . Would recommend 10 out of 10 More

by mikelervin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DWAYNE GRIFFIN, BILAL STEVENSON, JOSH FUTRELL, Tim Duke, Mikel Ervin, Kenneth Robertson
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May 06, 2023

Service was excellent. My adviser was courteous and helpful. I was provided a helpful video with the service that was done on my car. I really appreciate the service at thi More

by darellupshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
May 08, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 06, 2023

John at Werner Kia was super helpful and provided amazing customer service. He even helped me to make an appointment for my car to have a recall fixed. More

by cassidy.j.mcclellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 08, 2023 -

Werner Kia responded

Cassidy.j.mcclellan, Thank you for taking the time to leave us this positive review! We are so glad that John took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 06, 2023

Destinee was very nice and attentive. She kept me informed of my vechicles status. Thank you. More

by Acd624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
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May 08, 2023 -

Werner Kia responded

Acd624, Thank you for leaving Destinee this positive review! We are so glad that she took great care of you and kept you well informed throughout your service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 05, 2023

Jeremy Patterson was my service rep for this service. He took great care of me. More

by jcrane7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Report | Print
May 05, 2023 -

Werner Kia responded

Jcrane7, Thank you for leaving Jeremy this 5-star rating! We are happy to hear that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

May 05, 2023

Jeremy Patterson was my service rep for this service. He took great care of me. More

by jcrane7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Report | Print
May 05, 2023 -

Werner Kia responded

Jcrane7, Thank you for leaving Jeremy this 5-star rating! We are happy to hear that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

May 05, 2023

Friendly employees, kept me informed every step of the way. Free car wash is a plus. More

by Tempessjones47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Report | Print
May 05, 2023 -

Werner Kia responded

Tempessjones47, Thank you so much for your positive review! We are so glad that our team took great care of you and kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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