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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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May 20, 2023

Great car buying experience. I appreciate everything they did for me and I left with the car I wanted. More

by ritter.87danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF SIMONS
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May 22, 2023 -

Werner Kia responded

Thank you so much for your excellent review! We are so glad that our team took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

May 18, 2023

Car was finished in the time projected. Great customer service and willing to go the extra mile. More

by terrancealexander88235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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May 18, 2023 -

Werner Kia responded

Terrancealexander88235, We are happy to hear that our team could get your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

May 18, 2023

Fast and easy Accomodating Service Appreciate the shuttle service Updates you with recorded videos of what they did More

by rodrigovilarjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL, Tim Duke
Report | Print
May 19, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 18, 2023

Tim Fessler was great. Very helpful in the Service Department. Tim updated me upon completion of my car. Appreciate the help and ease he made having my recalls handled. More

by hvbryant
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
May 19, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim could put you at ease and get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 18, 2023

First time working with Werner Kia. They were fast and easy to work with. The customer waiting area was comfortable. More

by beckyavrett
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessel
Report | Print
May 19, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

May 17, 2023

Service Manager Timothy Fessler orchestrated the service (oils change and Security Update) on my 2020 Kia S in a prompt and professional manner. More

by Daviddcsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
May 18, 2023 -

Werner Kia responded

Daviddcsa, Thank you for sharing the positive experience you had with Timothy! We are so glad that he could get your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

May 16, 2023

Tune ups can take a week. This dealership did it in less than 2 days. More

by 1968auntie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
May 17, 2023 -

Werner Kia responded

Thank you for your 5-star rating! We are glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 16, 2023

Werner Kia employee (Timothy Fesseler) was extremely helpful and nice to work with. He provided great service. More

by PGRIX1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fesseler
Report | Print
May 17, 2023 -

Werner Kia responded

Thank you for leaving Timothy this positive review! We are so glad that he could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

May 15, 2023

They want return phone calls they hang up on you take to long and try to sale you something you dont want l have a car that l got on Monday its Monday again and still dont have the car l changed my mine un More

by Cathycherry52
Recommend Dealer
No
Employees Worked With
Dann
Report | Print
May 25, 2023 -

Werner Kia responded

Cathy, Were sorry to hear of your review and we do apologize for the delay on getting your vehicle repaired. We do understand your disappointed and sorry we haven't meet your expectations. We will share your review with our management team.

May 14, 2023

Great communication from start to finish Work completed when it was promised first class operation More

by JEMDCHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
May 15, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

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