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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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May 24, 2023

Good customer service. . Appreciate the one on one attention. Happy the works done was done in a timely manner. A 10 to me. More

by joann.baker00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee Washington.
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May 25, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are so glad that our team could get your automotive needs efficiently taken care of. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 23, 2023

I brought my car in for service on May 22nd. Tim Fessler assisted me. I am so impressed with his customer service. I had a thermostat replaced and while the car was there he also took care of an More

by Sherri.Peschl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
May 24, 2023 -

Werner Kia responded

Sherri, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Tim took great care of you and your automotive needs during your recent visit. He definitely is an asset to our team and he will be honored to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that Tim and the team may help you with!

May 23, 2023

A good experience from start to finish. Everything worked seamlessly. Jeremy was great to work with. More

by euridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
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May 24, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! We are so glad that Jeremy could provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 23, 2023

The guys at the service center are always responsive and helpful. It’s east and convenient and I know they’ll take care of my car. More

by TAYLORTACHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Report | Print
May 24, 2023 -

Werner Kia responded

Thank you for leaving us this positive review! We are happy to hear that our team could consistently provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 23, 2023

Very well respected dealership. Excellent service department that handled our 2023 Kia Seltos being serviced for the 1st time. More

by erikbrandi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Douglas, Kenneth Robertson
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May 24, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you and your 2023 Kia Seltos. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 23, 2023

The man who helped me was nice and accommodating. However, the wait was extremely long and I was not satisfied with the vacuuming portion of my wash. When my car was sent back it still was not vacuum More

by CINDYRENELIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Werner Kia responded

Hello Cindy, Thank you for your feedback. We appreciate you taking the time to let us know of your experience, yet its disappointing to hear of your concerns. We do apologize for the wait time that occurred during your visit and that your vehicle was not cleaned to your satisfaction. We would like to discuss your review with you. Please contact us at the dealership.

May 23, 2023

Fast. Responsive. Helpful. True to words and actions. They are indeed has a superb customer service! More

by KAYEH_0911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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May 24, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less throughout your visit. We hope that you continue to choose us for all of your future automotive needs!

May 22, 2023

Great customer service. Tim Fessler is always professional, courteous, and ensures my needs are met. More

by NICKERCATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
May 23, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! We are so glad that Tim consistently provides you with top-notch service and meets your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 21, 2023

Great customer service. Tim is always professional and ensures my needs are met and the service is timely. More

by NICKERCATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
May 22, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that Tim consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 20, 2023

Why have a service center and you don’t know how to fix a car. More

by Seaybass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
May 25, 2023 -

Werner Kia responded

Hello, Thank you for sharing your comments. We are very sorry to hear that your still encountering an issue with your vehicle. Please contact us at the dealership and ask for the service manager. We want to make sure that your issues get resolved!

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