Werner Kia - Service Center

Jeremy was nice to work with. I did not appreciate the person who I spoke with after who tried to talk me into changing my Transmission fluid, which is not recommended by KIA unle I did not appreciate the person who I spoke with after who tried to talk me into changing my Transmission fluid, which is not recommended by KIA unless there is a problem. More

Tim Fessler was exceptional. He took care of the car we had an appointment with and also squeezed in our second car that was having some issues, so that we could get it checked o He took care of the car we had an appointment with and also squeezed in our second car that was having some issues, so that we could get it checked out and fixed before our trip this weekend. We always have the best customer service from Kia. More

I had a Excellent Customer Service Experience as I always do when the Service Advisor Mr. Jonathan Everett is there to assist me. He is an Awesome young man who makes you feel very special and you know your do when the Service Advisor Mr. Jonathan Everett is there to assist me. He is an Awesome young man who makes you feel very special and you know your in "Good Hands" while you are getting your car serviced. The mechanic who worked on my car was great also. I do not know his name but he worked on 6/14/23 on my 2022 Kia Seltos. I was sent a video to show me what was done to my car and how it was checked out which is very cool by the way. My Service Advisor Jonathan Everett kept coming in and checking on me to make sure I was ok and to see if I received the video texts of my car being serviced. Waiting room has greatly improved since a year ago. Its much cleaner, and they have donuts, snacks, water, coffee and soft drinks available while you wait. WAY TO GO KIA!!!!!!!!!!!!!!!!!!!!! More

Incredulous lies about services necessary to enforce warranty & charges made for related unnecessary services, refusal to comply with request for referral for body shop & pre ordering a part for body, warranty & charges made for related unnecessary services, refusal to comply with request for referral for body shop & pre ordering a part for body, lies about car wash & detail. . I’ve never been so fleeced & overtly lied to by anyone in the auto business. The manager, Mr. Gorniak has been notified but has done nothing to rectify the situation. I will take to the COB, BBB & seek legal resolution. I’m 65 & this is also complete taking advantage of an elder individual. More

Jeremy was great, I appreciate the quick in and out. Kia has been improving each time I come in Kia has been improving each time I come in More

It is a great car dealership nice friendly service I would definitely recommend them thanks would definitely recommend them thanks More

Kia is the best. I have been with Kia since 2014 and I don't think I'll ever have another type of car I have been with Kia since 2014 and I don't think I'll ever have another type of car More

Jim helped me get my window fixed and he was very nice and did everything he could to help me. and did everything he could to help me. More

Whenever my Kia need to be serviced, I always as for Tim Fessler. Tim is very friendly and helpful. He gets me in and out in record time. Fessler. Tim is very friendly and helpful. He gets me in and out in record time. More

Jonathan was very nice and accommodating . He made sure that i was fully aware of what i would need done soon. He made sure that i was fully aware of what i would need done soon. More