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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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June 22, 2023

I would recommend that when one of the service personnel tells you that they are going to do something; that they actually do. Mike was supposed to call me about any progress on my car, but he did not. Howe More

by LN740
Recommend Dealer
Yes
Employees Worked With
Brandy
Jun 29, 2023 -

Werner Kia responded

Hello, Were very sorry to hear of your disappointment with our dealership and we do apologize for the lack of communication from our staff and for the delay on getting the repairs completed. If you would like to discuss further, please contact us at the dealership and ask for the Service Manager. We hope to here back from you soon. Thank you!

June 22, 2023

My adviser Tim is the absolute best. Wouldn’t choose anywhere else!!! 10/10 service every time More

by Kjnxxiii
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Jun 23, 2023 -

Werner Kia responded

Thank you for leaving Tim this 5-star review! It is an honor to have your confidence and loyalty, and we are so glad that he consistently takes great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

June 21, 2023

Very professional, helpful and useful 👍 Michael Wyre has a great attitude towards his work ethic. Did not take long for service to be completed. More

by boggsalice
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Werner Kia responded

Thank you for sharing the positive experience you had with Michael! We are so glad that he could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

June 20, 2023

Had an amazing experience. Ambiance was great, employees were very respectful, and my car was ready much faster than projected, so I also appreciated the expediency they worked More

by zachariah_wiley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Jun 21, 2023 -

Werner Kia responded

Thank you so much for your excellent review! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 20, 2023

Great service as usual! Took great care with the vehicle and they were very helpful. More

by Mytriceallen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Jun 21, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that our team took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

June 19, 2023

My service was great! ! Tim Fessler was my advisor and was awesome. He gives great customer service! He is an asset to the dealership! More

by peschls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Jun 19, 2023 -

Werner Kia responded

Thank you for leaving Tim this excellent review! We are thrilled that he could provide you with 5-star service. He definitely is an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

June 19, 2023

Tim Fessler was awesome and kept me informed of details about my car service.through out the process. More

by HAPPYR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy fessler
Jun 20, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim took great care of you and kept you well informed throughout your service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 18, 2023

My experience was very good. Everyone was very helpful. Especially John in service dept. Thank you More

by Jamesmoyers1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in services dept was awesome
Jun 19, 2023 -

Werner Kia responded

James, Thank you so much for your excellent review! We are thrilled that James and the team could provide you with a 5-star experience. It is our pleasure to assist you in any way possible and we hope that you continue to choose us for all of your future automotive needs!

June 18, 2023

Good work done. Got out of there in a quicker than I thought I was going to spend time there. More

by Sci486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Jun 19, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are pleased that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 18, 2023

First time bringing my new car in for a recall. Everyone was nice and made sure that they informed me of the process. The waiting room is lovely and have snacks available while you wait. More

by feleshia.wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglas
Jun 19, 2023 -

Werner Kia responded

Thank you for your positive review! We are so glad that our team took great care of you and your automotive needs and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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