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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

Sort by
July 29, 2023

Service was very slow and they didn’t clean the car inside or outside … thanks More

by mike.ibrahim.s59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL, Tim Duke
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Jul 31, 2023 -

Werner Kia responded

Hello Mike, Thank you for your feedback. We do apologize for the wait time that occurred during your service visit and that your vehicle we not cleaned to your satisfaction. If you would like to discuss further, please contact us at the dealership and ask for the service manager. Thank you!

July 29, 2023

The customer service was good, the final cost was very expensive. The battery was very expensive. More

by FAMUDALLAS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 03, 2023 -

Werner Kia responded

Hello, Thank you for your review and were happy to hear the we provided good customer service for you. We are sorry to hear that you were not happy with the cost of the repairs.. We feel were competitive on our prices in our area. However, if you would like to speak to us on your concerns, please contact us at the dealership. Thank you!

July 27, 2023

tim was great, he always is. I will be back for my next service soon! More

by kk
Recommend Dealer
Yes
Employees Worked With
timothy fessler
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Jul 27, 2023 -

Werner Kia responded

Thank you for leaving Tim this 5-star rating! We are overjoyed that he consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

July 27, 2023

Prices could be better. Offer a military discount for military for maintenance? Honda does this for their customers. Sale rep was nice and helpful. More

by MIKEYDROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jul 31, 2023 -

Werner Kia responded

Hello, Thank you for sharing your experience with us. We are sorry to hear of your disappointment and we appreciate the feedback. We will forward your comments to our management team. Thank you!

July 27, 2023

My salesman, Chad Dukes, hung in there with me until the end! He made sure I was serviced with a great deal. He even checked on my driving experience with my new vehicle after the sale. Ask for Chad when More

by TeresaM
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Werner Kia responded

Teresa, Thank you for sharing the positive experience you had with Chad! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible and he will be honored to know how confident you are in his efforts. We warmly congratulate you on your new vehicle- on behalf of the entire team!

July 26, 2023

Tim was very responsive to our maintenance requests. He fit my request into his crowded schedule and provided timely service. More

by CKUEJIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 27, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 26, 2023

Service is pretty fast. Always can find coupons. Tim F is great! Very helpful and attentive. More

by ALEXISKENNEDY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim F
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Jul 27, 2023 -

Werner Kia responded

Alexis, Thank you so much for your positive review! We are glad that Tim and the team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

July 26, 2023

Fast,had an appt for a recall dropped my vehicle off, they did a multi point inspection an Mike went over everything with me. When the recall was finished he called me an I Thanked him for his fast servi More

by ranette.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are glad that Mike could get your automotive needs swiftly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 25, 2023

Great customer service…fast ,we were in an out…we love our car me and my wife… More

by SHAKITAGUYTON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Werner Kia responded

Thank you for sharing your positive review with us! We are so glad that our team could provide you and your wife with a smooth and efficient experience. Your satisfaction means so much to us. Wishing you both the safest of travels- on behalf of the entire team!

July 24, 2023

I was very satisfied as usual,since I had my 2022 Kia Sorento service is prompt and very professional More

by RZACKERY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILAL STEVENSON
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Jul 24, 2023 -

Werner Kia responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently met your satisfaction. It is our pleasure to serve you and your 2022 Kia Sorento's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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