Werner Kia - Service Center

When I arrived at my appointment i was met with Miss Destinee Washington she took me step by step the service i was getting and also reminded me of the recommendation that was given to me at my last ser Destinee Washington she took me step by step the service i was getting and also reminded me of the recommendation that was given to me at my last service which I had completed forgotten i thank her for noticing that i had not gotten it and the opportunity to get it done at this time. Service is one of the reasons i keep coming back More

Service was done in an timely manner and my car was returned clean and promptly returned clean and promptly More

My oil change was suppose to be free and we paid for it. Try to call but no-one will call back. Try to call but no-one will call back. More

Werner Kia has excellent service. They are always professional and friendly. I wish they would update the dealership though. It’s outdated and not inviting at all. I wanted to tak They are always professional and friendly. I wish they would update the dealership though. It’s outdated and not inviting at all. I wanted to take my daughter there to get a Telluride for her 16th birthday and she didn’t want it because of the facilities. I wonder how many others have turned away from it for that reason. I am in absolute love with my car though and I definitely see myself getting another Kia when I decide to purchase another car. Customer service goes a long way for me and Kia’s is awesome! More

Came in for scheduled oil change. Service was good but it took 2 hours. So therefore, I am rating it a 4. Service was good but it took 2 hours. So therefore, I am rating it a 4. More

Mike was very respectful and helpful. He told me what to expect and how long it would take. He told me what to expect and how long it would take. More

The dealership was proficient in providing the information that was required and the services provided were efficient. information that was required and the services provided were efficient. More

Took vehicle in for a software update that was scheduled a couple months ago. They said it'd be about 45 minutes but it took 2 hours. I was never updated on the status and at the end, the service advisor, w a couple months ago. They said it'd be about 45 minutes but it took 2 hours. I was never updated on the status and at the end, the service advisor, while nice enough, handed me a printed survey with the answers they wanted me to enter for each question. I'm sorry, but if you want good reviews or survey results, maybe meet the expectations the survey is based on. More

4 years should be 4 years ,not 48 months I think it should be from the time I bought it 4 years from that should be from the time I bought it 4 years from that More

service is great, corporate emails are over kill, case in point, I have to write 15 words in order to submit this survey point, I have to write 15 words in order to submit this survey More