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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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August 09, 2023

wonderful service, everything was perfect on time and beautiful. I think always a good service More

by yohnjairo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Aug 11, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

August 06, 2023

Werner Kia has the best service that’s why I’ve been a customer for over 5years. The environment and the customer service agent is always welcoming. Thank you for the service as always More

by janay.lovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Werner Kia responded

Janay, Thank you so much for your excellent review! We are honored by your continued business over the past 5 years, and we are so glad that our team could consistently provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

August 05, 2023

Got there early, destiny took good car of my car. I never have any issues. More

by taylor.donley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny, jeremy
Aug 07, 2023 -

Werner Kia responded

Taylor, Thank you for sharing your positive experience with us. We are glad that Destinee took great care of you and your vehicle. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 04, 2023

They worked me in, fixed what I wanted, offered suggestions for next service and maintenance. Very happy with the service. More

by jab688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Aug 04, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that our team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 04, 2023

My Service Advisor, Jeremy Patterson, was the best I've had since I bought my Kia Soul in 2018. He was informative throughout the process and took the time to explain everything to me. More

by KHGREENOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Aug 07, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Jeremy took great care of you and kept you well informed throughout the process. He will be delighted to hear of your kind words. Please do not hesitate to let us know if there is ever anything more that he and the team may help you with!

August 03, 2023

Jeremy at the service center was quick and efficient! He got me in and out! More

by D. Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 03, 2023 -

Werner Kia responded

Thank you for leaving Jeremy this 5-star rating! We are happy to hear that he could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 03, 2023

Great service, very personable and customer friendly. I recommend to everyone I come in contact with. More

by John@ramjacksf.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Aug 04, 2023 -

Werner Kia responded

Thank you so much for your positive review and recommendation! We are delighted that our team could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 03, 2023

Greeted promptly and with a smile. All phases of service explained simply and completely: Work done in time frame stated. More

by pspana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
Aug 04, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are pleased that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 02, 2023

Only if I knew the person who needed a service person who is absolutely honest and true to all customers, would I recommend. I've been coming there for 2 and a half years complaining about the same problem o More

by dvw747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Aug 03, 2023 -

Werner Kia responded

Were sorry to hear of your ongoing issues with your vehicle's engine. We do understand your frustration for the ongoing issue. Please contact us a the dealership to discuss your review. Thank you!

Aug 03, 2023 -

dvw747 responded

I was told to bring the car back after adding 1,000 miles to the already well define idea that the engine is in fact burning oil and has been since 52,000 miles was registered. I myself have added 3 quarts of oil on three separate occasions to what has been an ongoing and undeniable event regarding this car and the engine in it. Tell me when you want me to bring it.

Aug 03, 2023 -

dvw747 responded

I'll come up tomorrow to see Mike.

August 02, 2023

My scheduled oil change and inspection was done in a timely manner. Everyone was very courteous. My only complaint was the $4 up charge for using my debit card. If I had known before I got there, I woul More

by mahalaew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Aug 03, 2023 -

Werner Kia responded

Hello, Thank you for sharing your experience with us and were happy to hear that your visit was efficient. We are sorry to hear of your disappointment with the fee's associated with the payment. If you would like to speak to us on this or have any other questions, please contact us at the dealership. Thank you!

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