Werner Kia - Service Center

Great customer service from Erwin MIKEL and Nick. But it took too LONG. We were there almost five hours! But it took too LONG. We were there almost five hours! More

Great service department. The staff is very professional. They work hard to keep your vehicle in top shape. The staff is very professional. They work hard to keep your vehicle in top shape. More

He was extremely helpful great smile knowledgeable and fast service I appreciate the hospitality always fast service I appreciate the hospitality always More

They were attentive and serviced my car well. And gave nice service. I was greeted courteously and they provided transportation as my car was being serviced. That was a plus! I also was told in d And gave nice service. I was greeted courteously and they provided transportation as my car was being serviced. That was a plus! I also was told in detail of what other services were needed. I appreciate that as well. More

Thoughtful dealer with a friendly and communicative service department who lets the customer know the status of their service service department who lets the customer know the status of their service More

Timothy Fessler was so nice which was a welcome change to what I’m accustomed to.He not only took great care of my car he even gave it a complimentary wash which I appreciated so much.I think he deserves a r what I’m accustomed to.He not only took great care of my car he even gave it a complimentary wash which I appreciated so much.I think he deserves a raise.Please see to it that he gets one.Thank you,Frances Diaz More

Very polite but did not apprise us of how the progress was coming and did not return our calls. was coming and did not return our calls. More

The customer service is beyond exceptional and I love their waiting area for the Service Department. My reason for the meh rating is due to the 3-4 hour wait for any service or repair to be made. I feel their waiting area for the Service Department. My reason for the meh rating is due to the 3-4 hour wait for any service or repair to be made. I feel this is excessive! If someone is waiting for their repair as opposed to someone who will pick their car up after work, do the work for the people waiting on site!! Evidently they are overbooking for existing mechanics staff and they need to hire more people! Shoutout to Tim Fessler at Kia Tallahassee for going above and beyond!! More

Tim Fessler was very professional and helpful in handling my recall items in my car! my recall items in my car! More

Destinee Washington was great! She greeted us with a positive attitude and welcoming conversation. She was also very accommodating. She kept us up to date during the process of the She greeted us with a positive attitude and welcoming conversation. She was also very accommodating. She kept us up to date during the process of the car service, and ensured that the kids had their favorite snacks! More