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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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August 18, 2023

Great experience and loved how they took care of my vehicle and will see them soon More

by jojuniamosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are so glad that our team could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 18, 2023

Took a half star away bc of the facility. could have been a better waiting area ;-) More

by johnhawk1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim F
Aug 23, 2023 -

Werner Kia responded

John, Thank you for your comments and we do appreciate your feedback and were sorry to hear of your concerns. We will share this with our management team. Thank you!

August 17, 2023

My advisor Mike Wyre in the service department has always been a great guy since I purchased my vehicle from Kia.. He gets me in and out in a timely manner. Im Very well satisfied with my service at More

by ammie.knight1723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Werner Kia responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us here at Werner Kia, and we are glad that Michael's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your Kia's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 17, 2023

Employees said they’d call back 3 times & didn’t. 5hr wait AFTER WORK FINISHED! More

by Pmaney
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Others told me they were treated same
Aug 23, 2023 -

Werner Kia responded

Hello, Sorry to hear that your service took longer than expected. We understand that your time is valuable and we do apologize for the wait and for the lack communication. If you would like to discuss further, please contact us at the dealership. Thank you!

August 16, 2023

Poor would rate no star if I could. I been waiting on my tires key lock for almost a year now, not only that the maintenance is wack. My oil was change and my car notification said need More

by Niya Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Aug 23, 2023 -

Werner Kia responded

Hello Niya, Thank you for your review and please contact us at the dealership so we can help on your concerns with the tire key lock. We do apologize for the delay on the key lock and for the issues you encountered after the service to your vehicle.

August 15, 2023

This review is concerning the efforts of Jeremy Patterson as service advisor for my recent visit. He did an excellent job, was immediately available and attentive, kept me informed of progress and outcome, More

by eholmes1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Aug 16, 2023 -

Werner Kia responded

Thank you for taking the time to leave Jeremy this positive review! We are glad that he took great care of you and kept you well informed throughout your service. Providing a smooth and efficient experience is always our goal. We hope to see you again the next time you are in need of automotive service!

August 15, 2023

I loved the experience, essentially the video of my inspection, also Tim was especially nice. More

by fwcchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Aug 16, 2023 -

Werner Kia responded

Thank you for your positive review! We are glad that Tim could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 15, 2023

The Werner Kia service advisor, Timothy Fessler, handle the service required on my ‘21 Telluride very well! More

by AKYLE45FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Aug 16, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are glad that Timothy took great care of you and your 2021 Kia Telluride. It is our pleasure to serve you. Please do not hesitate to give us a call if we may ever be of further service to you.

August 15, 2023

Didn’t take long and quality service, I have never used the Werner shuttle but it was clean/safe! More

by bellchris2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinee
Aug 16, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are delighted that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

August 14, 2023

Jeremy was prompt, courteous, and informative. He was very effective and pleasant. He is an exemplary employee. More

by eholmes1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 14, 2023 -

Werner Kia responded

Thank you for leaving Jeremy this 5-star rating! We are overjoyed that he could provide you with quality and efficient service, and he will be honored to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

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