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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews

704 Reviews of Werner Kia - Service Center

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August 26, 2023

Destinee was an amazing associate. Very helpful and friendly. She made my visit a great one. More

by MONIQUENOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Aug 28, 2023 -

Werner Kia responded

Monique, Thank you for leaving Destinee these kind words and she will be honored to know that she could provide you with the satisfactory service that you deserve. We hope for an opportunity to serve you again!

August 26, 2023

Excellent service. Kept me informed. Werner Kia was very efficient and actually has been efficient the last couple times I came in. More

by bradbristol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Werner Kia responded

Brad, Thank you so much for sharing your experience with us! Providing quality and efficient service is so important to us, and we are glad that our efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible and we hope you continue to choose us for your automotive needs!

August 25, 2023

Please improve communication! I can wait as long as I need to as long as I am informed of the status of my vehicle! More

by khayter5980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

Very pleased with my personable and helpful service agent, Timothy Fessler at Werner Kia Tallahassee More

by Deatona58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Aug 25, 2023 -

Werner Kia responded

Thank you for sharing your positive feedback! We are pleased to hear that Timothy could be of valuable assistance to you. Your satisfaction means so much to us. Please do not hesitate to give us a call if you have any further questions or concerns.

August 25, 2023

First oil change car start driving funny and ac ma king a loud noise and this a brand new car More

by OWENPROFILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

It was amazing. Staff was very helpful will definitely be back. Service was very quick. More

by jenaladaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Werner Kia responded

Thank you for sharing your positive service experience! We are so happy that we were able to be quick and efficient for you and our team will be glad to hear of your kind words. We hope to see you the next time you are in need of automotive services.

August 24, 2023

They are very kind and considerate. Always willing to listen to my issues. Tim is the best in helping me with what I need taken care of. More

by mrseddy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Aug 25, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this positive review! We are so glad that Tim and the team could consistently provide you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 24, 2023

The service is just poor and the product is low quality. Had to 700 to replace a starter on a 3 year old car!!!! More

by VALENCIAMCGRIFF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Timothy Flesser has an amazing work ethic and customer service personality. Keep him, he's a winner. More

by heidiaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Flesser - 5 stars
Aug 25, 2023 -

Werner Kia responded

Thank you for leaving Timothy this excellent review! He will be honored to hear of your kind words and to know how confident you are in his efforts. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

August 24, 2023

Great service experience with Mike Wyre. He keep me informed about my vehicle and assist me with financing my service cost. More

by pjones7321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN GORNIAK
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Aug 25, 2023 -

Werner Kia responded

Thank you for sharing the positive experience you had with Michael! We are so glad that he took great care of you and kept you well informed throughout the process.. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Aug 28, 2023 -

pjones7321 responded

Michale and Brian had exceptional customer service and it was the best esperience ever. Thank you Kia... Keep up the good work.

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