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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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September 08, 2023

The only complaint is that the volume of the tv while waiting for car. The volume was wayyyyyyyy too loud. More

by MLC5966
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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September 08, 2023

I went to get my car serviced (which is covered by warranty)😊. . My service was EXCELLENT. I really love the guys at Kia. My service provider was Jeremy.. lol he was great.. He took time to explain t More

by Shanese Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy ( My Service Manager)
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Sep 08, 2023 -

Werner Kia responded

Shanese, Thank you so much for your wonderful review! We are so glad that Jeremy and Mike could provide you with 5-star service during your recent visit. It is our pleasure to serve you and your Kia needs in any way possible. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further assistance to you.

September 08, 2023

great service every time I go there. employees are very welcoming and waiting area is very convenient. More

by JSALEENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of his name
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Sep 08, 2023 -

Werner Kia responded

We are so glad that our team consistently provides you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Thank you for your positive review! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

September 08, 2023

I love the service. This was my first visit and first impression was awesome. I love the way they send you a video of the inspection to inform you of what they are doing More

by RETHEMAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH FUTRELL
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Sep 12, 2023 -

Werner Kia responded

Thank you for your 5-star rating! Providing thorough and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

Sep 12, 2023 -

RETHEMAWILLIAMS responded

Thanks for a wonderful and first visit and experience

September 07, 2023

This dealership definitely meets all expectations, very attentive to customers. Timothy Fessler is a great employee! More

by msophia144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
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Sep 08, 2023 -

Werner Kia responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are glad that Timothy's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 07, 2023

Had excellent service! Tim was very tending to my car needs and to make sure everything was good during my wait. More

by msophia144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Sep 08, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us. We are glad that Tim took great care of you. It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs!

September 07, 2023

I went in for a recall issue I waited, and waited, and waited. Finally I went inside service desk. Then I was told my car was being washed, waited some more. ..then told they were bringing around. Waite More

by LAKELADY2059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DWAYNE GRIFFIN
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September 07, 2023

Tim was very helpful and made sure my car was taken care of! They inspected my car in a timely manner and even picked me up from my apartment! More

by alyssa simson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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Sep 08, 2023 -

Werner Kia responded

Alyssa, Thank you for taking the time to leave Tim this positive review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 05, 2023

I had to have my vehicle towed in, and it was seen to immediately. Tim Fressler was my service representative and he kept me informed. He is the only rep I will use, as he has always done me good. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Sep 05, 2023 -

Werner Kia responded

DJ, Thank you for sharing your positive experience with us. We are so glad that Tim took great care of you and kept you well informed throughout the process. He will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 02, 2023

Jeremy was really great and attentive. He let me know about the costs and made sure my car was well taken care of. More

by CATALINAVILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Sep 05, 2023 -

Werner Kia responded

Thank you for your 5-star rating! We are so glad that Jeremy took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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