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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

Sort by
September 26, 2023

Tim FESSLER’s attention to detail gives me great confidence in bringing my cars in for service. I will recommend him to all More

by Cutpaper1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Sep 27, 2023 -

Werner Kia responded

Thank you so much for leaving Tim this amazing review! We are glad to hear that Tim took excellent care of you and your automotive needs. We are pleased to hear that he paid attention to detail and gave you great confidence while your vehicle was being serviced. If there is ever anything more that we may help you with please do not hesitate to let us know.

September 25, 2023

It was not the dealership it was the person who waited on me. They got the rating. More

by PATT2JOE
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
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Sep 25, 2023 -

Werner Kia responded

Thank you so much for leaving the person who waited on you this marvelous review! We are glad to hear that they took excellent care of you and your automotive needs. We care tremendously for our Werner Kia customers and we are glad to hear that the person waiting on you efforts could meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you.

September 25, 2023

Service was excellent and preformed in a timely manner. Dealership budling and service area is due for a rebuild or a good fresh up. Thank you More

by Jeromar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Werner Kia responded

Jeromar, Thank you so much for this superb review! We are glad to hear our team took amazing care of you and could get your automotive needs taken care of quickly and efficiently. We are thrilled to hear you had a excellent experience here at Werner Kia. If there is ever anything more that we may help you with please do not hesitate to let us know.

September 25, 2023

My Werner Kia Service Department was a first overall great experience! While my husband and i waited for our car to be serviced, Werner Kia made it a pleasant one. we watched TV to take our mind off of More

by cadams1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry don;t remember his name: Short white mail Body like a Body Builder with a baseball cap and a cutie! I called him Honey and Popi and he oblige me and made me laugh.
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Sep 26, 2023 -

Werner Kia responded

Carla A, We greatly appreciate you for leaving us this amazing review! We are glad to hear you had a great first time service experience here with us at Werner Kia. We are thrilled that our team took excellent care of you and your husband's automotive needs. Our guests satisfaction is our utmost priority here. Please do not hesitate to let us know how we may be of further service to you. Wishing you the safest of travels until we meet again!

September 25, 2023

This is by far the worst dealership I have dealt with EVER and they have the highest dealer fees as well. More

by Worst experience EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Gormiak
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Oct 03, 2023 -

Werner Kia responded

Thank you for your feedback. We are genuinely sorry to hear about your negative experience with our dealership. We would appreciate the opportunity to discuss your concerns in more detail. Please contact us at the dealership and ask for the general manager so we can discuss your concerns in more detail. We hope to hear back from you.

Oct 08, 2023 -

Worst experience EVER responded

Well once again, it’s impossible to contact and speak with anyone at Werner Kia. I tried to speak to you for 4 days straight, left messages and was told you would call me after reaching someone else. Still nothing! Frustrating to say the least. Management is horrible

September 25, 2023

Tim Fessler always makes me feel comfortable with the service I receive. He's knowledgeable of anything I ask. My van is always returned back to me the way they took it. More

by dee.cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
Sep 26, 2023 -

Werner Kia responded

Thank you so much for taking the time to leave Tim this stellar review! We are glad to hear that Tim continuously takes amazing care of you and your automotive needs. We are pleased to know that he always makes you feel comfortable and that your van is always returned the way they took it. If there is ever anything more that Tim and the rest of the team here at Werner Kia may help you with, please do not hesitate to let us know.

September 24, 2023

Jeremy Patterson was very professional and kept me informed about my vehicle. Great service and very professional. More

by KIMBERLYALLEN826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
Report | Print
Sep 25, 2023 -

Werner Kia responded

Thank you so much for leaving Jeremy this outstanding review! We are glad to hear that Jeremey took great care of you and your automotive needs. We are pleased to hear he kept you well informed and updated while your vehicle was being serviced. Our guests satisfaction is our utmost priority here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

September 24, 2023

Service was really great ! I have no complaints! They were very explanatory,informative, and detailed. More

by stefaniromaine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Sep 25, 2023 -

Werner Kia responded

We greatly appreciate you for leaving this 5 star review! We are glad to hear that our team took excellent care of you and your automotive needs. We are pleased to hear that they explain everything and keep you well informed while your vehicle is being serviced. If there is ever anything more that we may help you with please do not hesitate to let us know.

September 23, 2023

Tim Fessler is always able to get my van in and out in a timely manner. He's friendly and informative! More

by dee.cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
Sep 25, 2023 -

Werner Kia responded

We greatly appreciate you taking the time to leave Tim this stellar review! We are glad that Tim continuously takes amazing care of you and could get your automotive needs taken care of quickly and efficiently. We are pleased to hear he is friendly and informative while your car is being serviced. Please do not hesitate to let us know how we may be of further service to you.

September 23, 2023

Service writers are friendly and explain services clearly. I appreciate the inspection videos as well. More

by sandy.morrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Report | Print
Sep 25, 2023 -

Werner Kia responded

Thank you so much for this positive review! We are glad to hear that our team is friendly and explains the services being done to your car very well. We care tremendously for our Werner Kia customers and we are glad our teams efforts could meet you satisfaction. If there is ever anything more that we may help you with please do not hesitate to let us know.

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