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Werner Kia - Service Center

Tallahassee, FL

4.4
704 Reviews
Call Service Center (855) 791-3983

704 Reviews of Werner Kia - Service Center

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October 18, 2023

Cornelius was Friendly, knowledgeable, polite, thorough, informative. I waited about as long as they said it would take to get the oil change. More

by TAJ.SHOTWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius 5- Stara, BILAL STEVENSON
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Oct 18, 2023 -

TAJ.SHOTWELL responded

The affords and kindness of the Representatives and the amenities at Kia help make the waiting at its service department pleasant.

Oct 19, 2023 -

Werner Kia responded

Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Cornelius efforts could meet your satisfaction! We are thrilled to hear that he was friendly, knowledgeable, polite, thorough and informative to you during your service visit. Please do not hesitate to let us know how we may be of further service to you.

October 18, 2023

very friendly and helpful. very through on explaining the service procedure. The waiting area was a little chilly. More

by kmbb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Paterson
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Oct 19, 2023 -

Werner Kia responded

Thank you so much for taking the time to leave us this positive review! We are glad to hear that our team took great care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly, helpful and explained everything that would be done to your vehicle during its service here at Werner Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 17, 2023

Service was good waiting area was to cold over all it was ok service took long then I Thought More

by BonnieMILLER419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Oct 18, 2023 -

Werner Kia responded

Bonnie, Providing quality and efficient service is so important to us here at Werner Kia and we are glad our teams efforts could meet your satisfaction! Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 16, 2023

The service was outstanding and the time it took to get me out of the dealership after my oil change was brief. 5 Stars all around. More

by REDSOXJUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Report | Print
Oct 16, 2023 -

Werner Kia responded

Thank you so much for leaving us this 5-star review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. Please do not hesitate to let us know how we may be of further service to you.

October 15, 2023

Excellent customer service. Tim Fessler always goes above and beyond to make sure the customers are satisfied! My vehicle was serviced in less than a hour. Thanks guys for all y More

by Deisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
Report | Print
Oct 16, 2023 -

Werner Kia responded

Deisha, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that Tim's efforts could meet your satisfaction! We are pleased to know he always goes above and beyond for the customer. Please do not hesitate to let us know how we may be of further service to you.

October 15, 2023

easy in and out. just needed air in all four tires. The representative was new but very nice More

by JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
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Oct 16, 2023 -

Werner Kia responded

Jim, We are grateful for you leaving us this positive review! We are thrilled to hear that our team took excellent care of you and could get your automotive needs taken care of in a timely manner. We are happy to know that they were nice. We hope to see you again when the time comes for your next service.

October 14, 2023

always had good service work done. will be back for next scheduled appointment. very nice employees. More

by HCTANS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
derick
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Oct 16, 2023 -

Werner Kia responded

Thank you so much for leaving us this wonderful review! We are glad to hear that our team consistently takes amazing care of you and your automotive needs. We appreciate your continued business with us here at Werner Kia. We look forward to continue serving you and your future automotive needs for many years to come.

October 13, 2023

Mr. Michael communicated thoroughly for me to know and understand all services completed and what caused the service to be needed. Respectful also. More

by LaSHELLE PETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Werner Kia responded

We are grateful for you leaving Michael this fantastic review! We are thrilled to hear that Michael took excellent care of you and your automotive needs. We are delighted to know that he communicated thoroughly with you so you would understand all the services being done to your vehicle while it was here at Werner Kia. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

October 13, 2023

Don’t waste your time using thrir service dept. They are useless. They tale 1 week to return a message then don’t repair the issue More

by quawaters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with Tim
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Oct 16, 2023 -

Werner Kia responded

We are genuinely sorry to hear about the delay in our response. Your experience is important to us, and we apologize for any inconvenience you may have faced. We are committed to improving our response times to ensure that all our customers receive timely assistance. If you have any further concerns or need assistance, please do not hesitate to contact our dealership, and ask for the General Manager. Thank you and have a great day!

October 13, 2023

Service was excellent. Everything was done in a timely and professional manner. I will definitely be back for any other service or repair I may need. More

by TERRANCEDWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Oct 16, 2023 -

Werner Kia responded

We are grateful for you leaving us this terrific review! We are pleased to hear that our team took stellar care of you and could get your automotive needs taken care of in a timely manner. We look forward to seeing you again when the time comes for your next service.

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