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Werner Kia

Tallahassee, FL

4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

March 21, 2023

Went in for recall. I called and was told that I could drop off the car almost 1.5 hours early. When I got there, I was told basically "too bad". Your appointment was More

by lynneylummel
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with the three people listed. I dealt with Jeremy and Destinee
Mar 29, 2023 -

Werner Kia responded

Hello, Thank you for your feedback on your service visit. We do apologize for the lack of customer service by one of our team members. We are happy that Destinee was there to help. If you still have concerns or have any questions, please contact us at the dealership. Thank you!

March 20, 2023

I took my Kia Sorento in for a scheduled service appointment at 8 am and was promptly assisted with no wait time. Everyone was pleasant and professional. More

by emma.r.ingram
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Mar 20, 2023 -

Werner Kia responded

Emma, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your Kia Sorento's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 20, 2023

Thank you to Jeremy Patterson and the shuttle team for the excellent service. Keep up the excellent work. More

by EWMARTIN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson, Breanna Sanani
Mar 20, 2023 -

Werner Kia responded

Thank you for leaving Jeremy this 5-star rating! We are so glad that he and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 19, 2023

They got me in at a decent time and took care of my car and got it done in a reasonable time More

by SNASHLEY01
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Destinee, Washington
Mar 20, 2023 -

Werner Kia responded

Thank you for sharing your positive experience with us! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 19, 2023

Professional , put the customer first, always listening to comments and questions. Made a great a deal. This is our 6 car from kia. More

by sarahdnk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF SIMONS, TERREL GETER, Breanna Sanani, Mikel Ervin, Kenneth Robertson, Carl Waissi
Mar 20, 2023 -

Werner Kia responded

Thank you so much for your excellent review! We are honored by your continued business, and we are thrilled that our team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new Kia- on behalf of the entire team!

March 18, 2023

Lee Harvey was a fine agent. The bit at the end with the T shirt and cowbells was a bit much however. More

by chandler.johnson11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Werner Kia responded

Thank you for your comments and were sorry to hear of you concerns with our dealership. Please contact us at the dealership if you have any questions on your purchase.

March 18, 2023

Great overall service. Destinee and the team there was very helpful getting my car serviced and keeping me informed of updates. More

by tctownsend28
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Destinee Washington
Mar 20, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Destinee provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2023

Great service. Tim was awesome. He make sure all of my questions were answered and my vehicle was taken care of. More

by daja.qsmith
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Recommend Dealer
Yes
Employees Worked With
Tim Fessler
Mar 20, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Tim took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2023

My service rep was super! Very courteous and considerate. I would highly recommend this dealership. Thank you for outstanding service. More

by WAYNEPEACE15
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
BILAL STEVENSON
Mar 20, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service and we are honored to have earned your kind recommendation. We hope to see you again the next time you are in need of automotive service.

March 17, 2023

I always have a fantastic experience here. Very kind and knowledgeable customer service employees. The only negative was that it took 4 hours to get my car inspected and oil changed. But it wa More

by JonnyL
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Recommend Dealer
Yes
Employees Worked With
Jonathan
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