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Werner Kia

Tallahassee, FL

4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

May 05, 2023

The sales rep was very nice. However, the manager was incredibly rude. There were tons of "dealer fees" which increased the price of the car tremendously. A vehicle that was adve More

by jessica.stone
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
CRAIG MILLER
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Werner Kia responded

Hello Jessica, Thank you for your review. Were very sorry to hear that your were not completely satisfied with your visit and the treatment you received from some of our staff. If you would like to discuss further please contact us the dealership and ask for the Sales Manager. Thank you!

May 04, 2023

Chad was awesome. I really appreciate his patience and persistence. I will go to him for vehicle purchases in the future! More

by donnarob1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Werner Kia responded

Donnarob1, Thank you so much for your positive review! We are delighted that Chad could provide you with top-notch service, and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

May 04, 2023

Tim was personable, knowledgeable, and gave me some great information about extended care for my car that I wasn’t aware of. I’ll be back to visit for sure! More

by aarontillman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
May 05, 2023 -

Werner Kia responded

Aarontillman1, Thank you for leaving Tim this positive review! We are so glad that he was both kind and informative throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 04, 2023

He was very helpful and nice sorry can't remember his name. And I want to say thanks again.the guy who help me Loretta thomas More

by TLORETTA417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglas , JOSH FUTRELL, Carl Waissi
May 05, 2023 -

Werner Kia responded

Loretta, Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 05, 2023 -

TLORETTA417 responded

U welcome please let me no when my part come in

May 04, 2023

It is a great Dealership. Everyone works hard and is very helpful. Jeremy goes above the line to help you and to get things right More

by dljseaweed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy service
May 05, 2023 -

Werner Kia responded

Thank you for your 5-star rating! We are so glad that Jeremy and the team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 03, 2023

Destinee Washington is very unprofessional and do not know how to talk to customers one More

by ealy1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Werner Kia responded

Hello, Thank you for sharing your service experience with us and were sorry to hear of comments. We do apologize that your were not completely satisfied with your visit and the treatment you received from some of our staff. If you would like to discuss further please contact us the dealership and ask for the Service Manager. Thank you!

May 03, 2023

The customer service was some of the best I've seen on any car dealership! There is reason why I've been a long time Werner KIA customer. My salesman, Mike Ervin was a very professional, knowledgeable, an More

by jovancmb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Marmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Ervin
May 04, 2023 -

Werner Kia responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Mikel could provide you with the A+ service that you deserve. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 03, 2023

Kenneth Robertson made our car buying experience better than we could have imagined! He was attentive and kind and never made us feel pressured. We were blown away by Kenny's kindness and assistance in fin More

by meaganeleanillo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Robertson
May 04, 2023 -

Werner Kia responded

Meaganeleanillo, Thank you for taking the time to leave Kenneth this amazing review! We are so glad that he took great care of you and made your experience with us top-notch. He will be delighted to know that you deeply valued his assistance. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team!

May 03, 2023

I had great problem solvers with Michael Wyre, Service Mgr and Destinee Washington, Service Advisor. They were very efficient and prompt is solving my problems. More

by Glylette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Werner Kia responded

Glylette, Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that Michael and Destinee provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 03, 2023

Tim Fessler is the best. He is caring, professional, and knowledgeable. He is an asset to KIA More

by MASlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
May 04, 2023 -

Werner Kia responded

Thank you for taking the time to leave Tim this wonderful review! We are so glad that he could provide you with 5-star service. He definitely is an asset to our team, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

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