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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

May 11, 2023

Excellent service great communication throughout the process and was washed when done definitely will come back More

by Fessler05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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May 11, 2023 -

Werner Kia responded

Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. We look forward to continue providing you and your vehicle with our best care in your visits to come.

May 11, 2023

Went for regular service, everything was efficient. Tim Fessler assisted me with the service and went above and beyond, made the process easy and fast. More

by NOLEGIRL2875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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May 11, 2023 -

Werner Kia responded

Thank you so much for your excellent review! We are delighted that Tim could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

May 11, 2023

Martha was absolutely amazing in every way! Coincidentally she drove the same car I was interested in getting which made her the perfect fit for me and the master at the product. Adria was also More

by Sarah C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha, Adria
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May 12, 2023 -

Werner Kia responded

Sarah, Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Martha and Adria took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 10, 2023

He was helpful. He explained everything clearly and in an understandable manner. Everything was on time More

by JACK.SHACTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
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May 11, 2023 -

Werner Kia responded

Jack, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 10, 2023

Great great. Love comming here . Service, friendly staff! Makes me feel comfortable bringing my vehicle here More

by 20sunshine20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 11, 2023 -

Werner Kia responded

20sunshine20, Thank you so much for your positive review! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

May 11, 2023 -

20sunshine20 responded

Jim Douglas was my serviced person !! Thumbs up 👍 to him

May 10, 2023

The people are very personable, and mechanics seem competent. The facilities however are the worst. New facilities will make all the difference in the world for your customers and employees. More

by williams9220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
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May 11, 2023 -

Werner Kia responded

Hello, Thank you for taking the time to share your service experience with us. We do appreciate your feedback and we will share your comments with our management team. If you have any other questions or concerns, please feel free to contact us at the dealership. Thank you!

May 10, 2023

The service was wonderful! My advisor Tim was amazing at working with my time restraints due to work. Plus the car wash at the end was much appreciated. Thank you Kia! More

by ALEXISROSELYN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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May 11, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that Tim took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 09, 2023

Customer service thur the phone to schedule the appointment the at the service part department was excellent More

by THAI2341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Douglas
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May 11, 2023 -

Werner Kia responded

Thai2341, Thank you so much for your positive review! We are happy to hear that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

May 09, 2023

The service department is overbooked and understaffed. It is a disservice to your customers, to endure the wait, for regular maintenance services. The upgraded car wash is a waste of money. The interior w More

by Jeff.350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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May 11, 2023 -

Werner Kia responded

Hello Jeff, Thank you for taking the time to write this review and were very sorry to hear of your concerns. We do apologize for the wait time that occurred during your visit. Our guests' satisfaction is our utmost priority. We would like to help resolve your concerns and questions with this. Please contact us at the dealership at your earliest convenience. Thank you!

May 08, 2023

My service appointments always goes well. The employees are always very nice. They explain all procedures before they do them. I am very satisfied. More

by murphymelanie999@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are happy to hear that our team could consistently provide you with a top-notch and informative experience. Your satisfaction means so much to us. We hope that you continue to choose us for all of your future automotive needs!

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