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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

June 08, 2023

Sales rep did a great job and went above and beyond to make the experience a positive one. More

by Susan Kemp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TERREL GETER
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Jun 09, 2023 -

Werner Kia responded

Susan, Thank you for your positive review! We are glad that our team took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

June 07, 2023

Mikel was supposed to be leaving for a trip but stayed hours over to finish working with me. He is an incredible human being with a great easy spirit. The dealership stayed open 2 hours after closing ti More

by sharonglaze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance manager with the beard, can’t remember his name, was knowledgeable and totally awesome. Gulf winds credit union also!, JEFF SIMONS, Mikel Ervin
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Jun 07, 2023 -

Werner Kia responded

Sharonglaze, Thank you for taking the time to leave us this wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Mikel and the team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We wish you the safest of travels- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 07, 2023

Michael Wyre was very helpful. He was very apologetic for the wait I had an assured me everything was taking care of as requested. More

by juanyouman1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Werner Kia responded

Thank you for leaving Michael this positive review! We are so glad that Michael took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 07, 2023

Very unresponsive - it took over 2 weeks for any communication about a check that was owed to me and when the payoff of my trade in would be complete. I still haven’t received my second key for the More

by brianmstanton
Recommend Dealer
No
Employees Worked With
Lucas and Janet finally helped. Everyone else ignored my calls and e-mails.
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Jun 09, 2023 -

Werner Kia responded

Brian, Thank you for sharing your comments with us and we do apologize for the delay on the payoff check. Also, on your request for a 2nd key, please contact us at the dealership and ask for the sales manager. Thank you!

Jun 09, 2023 -

brianmstanton responded

Unfortunately, I've done that. I called and left messages with managers. I returned emails sent asking for my input. I gave several weeks before posting this review. Nothing was done until this review went live.

June 07, 2023

although i do have to double check the work done, i am overall satisfied with my service. More

by taysamaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
destinee washington
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Jun 08, 2023 -

Werner Kia responded

Thank you for taking the time to leave us this 5-star rating. We are glad that our team could be of assistance to you throughout your service visit. Your safety and satisfaction are our utmost priorities and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

June 06, 2023

Very pleased with the service. Michael Wyre acknowledged me upon arrival (excellent customer service). My car is a 2012 KIA Optima, and KIA has done ALL my services. Great job!!! More

by garrettgail9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Werner Kia responded

Garrettgail9, Thank you so much for your positive review! We are so glad that Michael could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time your Kia Optima is ready for service!

June 06, 2023

Salesman Mikel Ervin was extremely helpful and professional. Would definitely consider buying from him again in the future. More

by JoyM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikel Ervin
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Jun 07, 2023 -

Werner Kia responded

JoyM, Thank you for your positive review! We are pleased that Mikel took great care of you throughout your visit. He will be honored to know how confident you are in his efforts. We hope for an opportunity to work with you again!

June 05, 2023

No issues. Staff were efficient & friendly. Like receiving the detailed video. Service was completed in a timely manner. More

by celiaconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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Jun 06, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 05, 2023

Scheduling was a breeze. All employees that I had contact with were friendly and courteous More

by Sjv53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Redding
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Jun 06, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are thrilled that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs.

June 05, 2023

Tim Fessler made me feel welcome with his understanding my low mileage needs and safety program update to our 2020 Forte Concerned even though our needs were completely covered and free. Complimentary wash More

by mcskinny80
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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Jun 06, 2023 -

Werner Kia responded

Thank you for your positive review! We are so glad that Tim took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

Jun 08, 2023 -

mcskinny80 responded

It is easy to respond to dealer rating services when everything is handled like Tin Fessler responded to my concerns and needs/wants. Actually I have been pretty much satisfied with visits to Werner KIA ever since we moved to Tallahassee. Tim is the person I will ask for next time I contact Werner KIA.

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