Werner Kia

The service lady was nice got my car in the shop and gave me a time to expect to hear back with the solution. The shuttle van took me to and from work which helped out a lot as well. me a time to expect to hear back with the solution. The shuttle van took me to and from work which helped out a lot as well. More

They brought out the car we wanted, we test drove it, an then signed an drove it home, no hassle no complaints.. then signed an drove it home, no hassle no complaints.. More

I had a set budget/monthly payment that my wife and I could afford. Sales (Lee Harvey), management, and financing (Nick Bono) all worked with me to keep to that budget. Lee worked with getting the right could afford. Sales (Lee Harvey), management, and financing (Nick Bono) all worked with me to keep to that budget. Lee worked with getting the right vehicle for my needs (primarily as a car that had safety features for our 15-year-old daughter to learn how to drive and to ultimately drive when she gets her full license; secondarily as a car for me because our son is using one car for college, and my wife is using her car for work.) Financing, while encouraging the addition of options, worked with my budget to ensure I was covered in the event of an accident that would total the vehicle. At no point in the process (with financing) did I feel pressured to add an option. Coming to Kia was at the recommendation of friend and Kia Service Associate Tim Fessler. I've trusted him with servicing our vehicles the past few years. More

I had Jeremy as my service employee. I was very nervous walking into my first oil change because at other dealerships they are an all-day appointment and I did not have all day. To my su I was very nervous walking into my first oil change because at other dealerships they are an all-day appointment and I did not have all day. To my surprise, it was only an hour MAX and they communicated with me throughout the appointment. My husband couldn't be there and trying to communicate how the appt was is always a challenge and he LOVED the video portion walking through the car because he didn't have to trust what I told him. I already loved my Kia and now since I have gone through an appt I love it even more. Jeremy was excellent throughout my service when it came to expectations and communication. 12/10 experience. More

Dealing with Michael Wyre was one of the most efficient and pleasant experiences I have had at Werner Kia. Michael is the kind of person that makes you want to come back again for service issues and mainte and pleasant experiences I have had at Werner Kia. Michael is the kind of person that makes you want to come back again for service issues and maintenance. My best visit there ever........... More

Chad was a pleasure to work with. Very knowledgeable about the products, friendly and professional. We felt no pressure at all. We received a good deal on our new car and trade in. My Very knowledgeable about the products, friendly and professional. We felt no pressure at all. We received a good deal on our new car and trade in. My wife and I are very happy with our purchase. Kia has a lot of new options I did not know existed. The 5/10 year warranty is the BEST. More

I find it gratifying that Michael and the other service staff are genuinely concerned about taking care of customers. staff are genuinely concerned about taking care of customers. More

Excellent customer service! ! In trying to make a decision, Chris Bailey had a great energy with me to make sure I left with a car. YAYYYY!!! ! In trying to make a decision, Chris Bailey had a great energy with me to make sure I left with a car. YAYYYY!!! More