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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

October 14, 2023

always had good service work done. will be back for next scheduled appointment. very nice employees. More

by HCTANS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
derick
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Oct 16, 2023 -

Werner Kia responded

Thank you so much for leaving us this wonderful review! We are glad to hear that our team consistently takes amazing care of you and your automotive needs. We appreciate your continued business with us here at Werner Kia. We look forward to continue serving you and your future automotive needs for many years to come.

October 13, 2023

Mr. Michael communicated thoroughly for me to know and understand all services completed and what caused the service to be needed. Respectful also. More

by LaSHELLE PETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Werner Kia responded

We are grateful for you leaving Michael this fantastic review! We are thrilled to hear that Michael took excellent care of you and your automotive needs. We are delighted to know that he communicated thoroughly with you so you would understand all the services being done to your vehicle while it was here at Werner Kia. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

October 13, 2023

Don’t waste your time using thrir service dept. They are useless. They tale 1 week to return a message then don’t repair the issue More

by quawaters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with Tim
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Oct 16, 2023 -

Werner Kia responded

We are genuinely sorry to hear about the delay in our response. Your experience is important to us, and we apologize for any inconvenience you may have faced. We are committed to improving our response times to ensure that all our customers receive timely assistance. If you have any further concerns or need assistance, please do not hesitate to contact our dealership, and ask for the General Manager. Thank you and have a great day!

October 13, 2023

Service was excellent. Everything was done in a timely and professional manner. I will definitely be back for any other service or repair I may need. More

by TERRANCEDWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSSANO ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Oct 16, 2023 -

Werner Kia responded

We are grateful for you leaving us this terrific review! We are pleased to hear that our team took stellar care of you and could get your automotive needs taken care of in a timely manner. We look forward to seeing you again when the time comes for your next service.

October 13, 2023

Worked on my car at the appointed time, no waiting, and finished when promised. Very courteous. More

by UTEJONES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Oct 16, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this fantastic review! We are happy to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are amazed to know everyone was courteous. Wishing you the safest of travels until we meet again.

October 12, 2023

Cornelius is great. The other dude who works there has horrible customer service. From the moment I pulled up, to the moment I paid $2k for my my services, he treated me More

by MrDupree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelious
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October 11, 2023

I feel they really listened to what I was looking for and addressed my concerns. It was a great experience. I am very pleased with my new car! More

by PURDYMEDIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Werner Kia responded

We greatly appreciate you for leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are pleased to know that they really listened to what you were looking for and addressed your concerns about your new vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Kia team!

October 11, 2023

The employees were really nice and I felt comfortable in the waiting area. Pretty cool I didn’t have to pay for my oil change More

by erd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILLY REDDING
4.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venderick Mccray
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Oct 12, 2023 -

Werner Kia responded

Erd, Thank you so much for sharing the positive experience you had here at Werner Kia! We are glad to hear that our team took amazing care of you and your automotive needs. We are pleased to know that they were really nice and you felt comfortable in the waiting area. Please do not hesitate to let us know how we may be of further service to you.

October 11, 2023

Great service. Got an update as services were done. And I got an update on what is wrong and needed for my car. More

by cheatom.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
VENDERICK
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Oct 12, 2023 -

Werner Kia responded

Cheatmon, Providing quality and efficient service is so important to us here at Werner Kia and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that you were updated on what services were done to your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 10, 2023

Kia charge way to much money for air filter. I paid $92.92 to replace an air filter which I could have purchase online and replace it myself. This is the last time Kia get this money from me. Al More

by hhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING
3.0
This rating includes all reviews, with more weight given to recent reviews.
ROSSANO ROBINSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Diacont
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Werner Kia responded

Thank you for your feedback. We're glad to hear that the team member who helped you during the oil change was attentive and provided you with updates on your vehicle. Excellent customer service is a top priority for us, and we are pleased to hear that this aspect of your experience was positive. However, We apologize for the inconvenience you experienced with the air filter replacement cost. We understand that the price may have been higher than expected, and we take your feedback seriously. If you would like to discuss further please contact our dealership and ask for the Service Manager. Thank you and have a great day!

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