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Werner Kia

Tallahassee, FL

4.5
1,245 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,245 reviews

July 15, 2021

Luke was amazing. Very attentive & helped me with any questions or concerns I had even after my purchase & even when it was outside his department. More

by tenapit
Recommend Dealer
Yes
Employees Worked With
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Werner Kia responded

Thank you for taking the time to share your comments and feelings about Luke! He is a valuable team member that goes above and beyond to meet our guest’s needs, and we are so pleased that was your experience. Thanks again for your feedback, tenapit, have a great day!

July 14, 2021

everybody was very nice & helpful!!! terrell was great. I was not expecting to get a car today. but everybody at kia was awesome! thank you More

by kristinproctor3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TERREL GETER
Jul 14, 2021 -

Werner Kia responded

Wonderful, kristinproctor3! We delight in creating a space for our Werner Kia customers to enjoy and knowing that you had a positive experience brings us much delight! We all felt you were a pleasure to work with and would love to have the opportunity to assist you again! Feel free to visit us anytime!

July 14, 2021

Salesperson Patrice Hill helped me with my first car purchase. She was very personable and demonstrated great customer service. She was able to guide me through the process and present to me the resourc More

by ayja.robinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICHOLAS BONO, Patrice Hill
Jul 15, 2021 -

Werner Kia responded

Great news! Reviews like yours inspire our Werner Kia team to continue going above and beyond for our customers and Patrice Hill is a wonderful person who exemplifies this quality to the fullest! Know that, whether it be for a car-buying or service experience, our team is always more than happy to assist you!

July 10, 2021

Very welcomeing and professional. They worked with me and did everything they could to get me into the car I wanted at a price that worked for me. Sean was great More

by Joshua.c.173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN WILSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Werner Kia responded

That’s magnificent, Joshua.c.173! One of our passions here at Werner Kia is to create a welcoming and outstanding experience for all of our guests and it brings us much joy to know it shows! We are filled with gratitude to have been able to serve you and hope you feel free to visit us anytime!

July 04, 2021

They were “Awesome”. Everyone gave us great/wonderful customer service. We delt with Sean Wilson and he was just the best with everything we needed. More

by Jdd0565
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN WILSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Werner Kia responded

Thanks, Jdd0565, we appreciate the kind words! We care tremendously for our Werner Kia customers and it’s exciting to know this passion shines through Sean Wilson and the team! Please feel free to visit us anytime!

July 01, 2021

Sean was fantastic! He was extremely helpful and knowledgeable regarding all the features of the Telluride! We will definitely be coming back for our next vehicle to see Sean! More

by Tyfox93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SEAN WILSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Werner Kia responded

Thanks, Tyfox93, we appreciate the kind words! We care tremendously for our Werner Kia customers and it’s exciting to know this passion shines through Sean and the team! Please feel free to visit us anytime!

June 30, 2021

I would recommend this dealership to my friends and the sales person, Patrice hill. Very helpful, knowledgeable, very warm and cheerful atmosphere. More

by M/M GLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrice Hill
Jun 30, 2021 -

Werner Kia responded

Thanks, M/M GLEE, we appreciate the kind words! We care tremendously for our Werner Kia customers and it’s exciting to know this passion shines through Patrice and the team! Please feel free to visit us anytime!

June 29, 2021

I would leave a ONE star but could not leave a review if no star is selected. Poor customer service from upper management. Have complained since 2019 about exactly what they are now calling a recall but the More

by Keithwashington9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsey
Jun 30, 2021 -

Werner Kia responded

Hello Keithwashington9, although we are discouraged to hear about the experience you had here at Werner Kia, we thank you for your feedback. We take negative feedback very seriously which is why we’ve always been known for providing the utmost service to all of our customers. Rest assured, that we will take your comments to be shared within our team. Thank you again and we hope to have the opportunity to serve you in the future.

June 29, 2021

I Will try to keep this short but to the point. I do not recommend nor will I ever do business with this dealership. My wife and I were working a deal to purchase a Serento and while doing so another sales More

by miamihotchef
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Diacont
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Werner Kia responded

Hello miamihotchef, thank you for your honest feedback on the negative experience you had with our team. The last thing we ever want is for a customer to feel misled. Here at Werner Kia, we believe trust is key and have always been known for providing our guests with the utmost in service. Rest assured, that we will take your comments to share within our team. While we are discouraged that you’re feeling let down, your feedback is respected and appreciated.

Jun 30, 2021 -

miamihotchef responded

Unfortunately I dont feel your response is truly sincere. I emailed the GM and his boss the same day this happended and no one has taken the time to contact me directly ethier via email or phone. I provided both. But its all good as I was able to purchase another car with much less headache and was treated as a customer should be but by another dealership that got my business. Thanks for nothing

June 28, 2021

Cool experience very nice atmosphere would recommend people to come More

by jordansmith1866
Recommend Dealer
Yes
Employees Worked With
TERREL GETER
Jun 29, 2021 -

Werner Kia responded

Hi jordansmith1866, we’re really happy to hear about your positive experience with us! This makes Werner Kia stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

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