Wellesley Volkswagen
Wellesley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I was well-treated by Aurelio throughout the process of buying a car. He was patient as I considered other cars, and I didn't feel pushed into anything. He also ensured that the car was in its best condi buying a car. He was patient as I considered other cars, and I didn't feel pushed into anything. He also ensured that the car was in its best condition before I took possession, replacing the antenna, putting in new floor mats and cutting an extra key. More
I bought a new 2010 Jetta from VW Wellesley last Saturday and I couldn’t be happier! After having an extremely frustrating experience with another VW dealer I was pleasantly surprised to find the sales peopl and I couldn’t be happier! After having an extremely frustrating experience with another VW dealer I was pleasantly surprised to find the sales people happy, friendly, and very straight forward. In regards to models- they tell you exactly what they have and also offer to talk to other dealers to help find it if they do not. In terms of price- they are extremely fair about trade-in values, as well as, straight forward about honoring the corporate VW discounts like APR rates (which surprisingly other VW dealers do not). They were quick, helpful, and excited for me. Overall it was the best experience I never thought I would actually find. AMAZING people. I highly recommend them. More
It is a pleasure to buy a car from Aurelio Pabon at Wellesley VW. I spent a few weeks shopping and met a lot of car salesmen before I met Aurelio at Wellesley VW. Aurelio stands out because he is no Wellesley VW. I spent a few weeks shopping and met a lot of car salesmen before I met Aurelio at Wellesley VW. Aurelio stands out because he is not only fun, but also genuine. He treats customers with warmth, courtesy, and deep respect. When you work with Aurelio, you can count on fun test drives, thoughtful answers to all your questions, and earnest flexibility during the negotiating and purchasing process. I recommend Aurelio Pabon without hesitation to anyone in the market for a car. Sincerely, Bruce Hoppe More
John Nesibtt was absolutely great to buy a car from! I had been looking into buying a VW, and Wellesley VW was independently recommended by a friend and a coworker of mine. Upon arrival, I really was not had been looking into buying a VW, and Wellesley VW was independently recommended by a friend and a coworker of mine. Upon arrival, I really was not sure what I wanted (I knew I wanted diesel, and I was pretty sure of the model), and John was very helpful with talking through all the options with me. Upon getting an idea of what I wanted, he said there was one that was quite similar to what I wanted on the lot, and offered to take me out for a test drive. Over the course of the test drive, I fell in love with the car, and knew on the spot that it was the one I wanted. John then set me up with Anthony, who helped me work out the kinks of purchasing the car, and while a little less amicable (John is quite charming), Anthony was also very nice, and extremely helpful. Needless to say, I am very happy with my purchase, and very happy with the customer service experience. I would definitely return to this dealer if I were to consider purchasing another VW, and would excitedly refer my friends to them. More
I stopped by different Volkswagen dealerships around greater Boston area, and Wellesley Volkswagen is definitely the best. The customer service over there is amazing. I got excellent shopping experienc greater Boston area, and Wellesley Volkswagen is definitely the best. The customer service over there is amazing. I got excellent shopping experience with the salesperson Aurelio Pabon.He is very professional, patient on every question we have. More importantly, he is really helpful on the whole purchase process. I will definitely want to re-visit this dealership if I want to have another Volkswagen or maybe a used car they got over there! All in all, great people! great dealership! great car! More
I leased my 2010 VW Jetta from Scott Marlette the same day I met him. Scott built a service relationship with me. I felt comfortable calling him a few times for directions and questions about the car, e day I met him. Scott built a service relationship with me. I felt comfortable calling him a few times for directions and questions about the car, even after my purchase. Honest, friendly, straightforward and helpful. I would recommend Scott and Wellesley VW to anyone. More
I contacted Wellesley VW by email when I was ready to lease my 5th Jetta. Scott Marlette responded almost immediately, and was very knowledgeable and professional without being a "high pressure" car sal lease my 5th Jetta. Scott Marlette responded almost immediately, and was very knowledgeable and professional without being a "high pressure" car salesman. He even offered suggestions on how to take care of needed repairs for wear and tear on the Jetta I was turning in. Some of my past experiences with car sales people have left me wondering if I really got the best deal, and if I may have been taken advantage of in some way. This time I got the car I wanted at a satisfactory price and it was actually a pleasure to go through the process. Anthony Velardo explained all the financial paperwork and options thoroughly and Scott reviewed all the new features of the Jetta with me and answered all my questions to my satisfaction. If you are looking for a VW, I can definitely recommend Wellesley VW without reservation. More
I came into Wellesley Volkswagon looking for a car several months ago. I was very specific about what I wanted and the salesperson was courteous and patient with me. I felt like he understood what I several months ago. I was very specific about what I wanted and the salesperson was courteous and patient with me. I felt like he understood what I wanted, rather than presurring me into buying any old car. He helped me find a great used car that I love! I would definitely return to Wellesley Volkswagon in the future. More
Wellesley Volkswagon is a superb dealer with superb service. I have bought 4 Volkswagon automobiles from Wellesley Volkswagen over the past 12 years. Each time the experience has been satisfying. No service. I have bought 4 Volkswagon automobiles from Wellesley Volkswagen over the past 12 years. Each time the experience has been satisfying. No pressure to buy and always willing to talk. They are knowledgeable about the cars that they sell. The service has always been top notch and the service department has always fit me in and completed the job correctly the first time. More
I have been having my 2007 Eos serviced at Wellesley VW since February 2007, when I bought the new car. The service department - behind the desk and the mechanics - are all wonderful, helpful, friendly, a since February 2007, when I bought the new car. The service department - behind the desk and the mechanics - are all wonderful, helpful, friendly, accommodating, and do great work. Strangers keep complimenting my car and asking if my 3-year-old car is new - because I wash it, and because the service department takes such good care of it! More