Wellesley Mazda

I dealt with Dan and Raberta in sales. Both were extremely friendly, helpful and willing to satisfy my wishes. I was in looking for a new car with a trade in. I gave the details on price and car I extremely friendly, helpful and willing to satisfy my wishes. I was in looking for a new car with a trade in. I gave the details on price and car I was looking for. I was not pressured in any way. The experience was more of a learning experience about the dealer and the car I was interested in. The purchase and delivery of the car was easy and settled very quickly. I had to take care of a couple things after the delivery of the car and dealt with Dan McBride. No questions asked he fulfilled my requests and took care of the situation to the fullest. Dan's ethics, integrity and customer service out rank any I have dealt with before. He is extremely polite and is fully dedicated to satisfying the customer. I have already referred a friend directly to him within a week of purchasing my car. I will refer anyone else who is interested in a Mazda. More

what an amazing experience - all great people and very easy to work with. I have already told all kinds of people about my experience and will continue to do so. Friendly, straight-forward, flexible, in easy to work with. I have already told all kinds of people about my experience and will continue to do so. Friendly, straight-forward, flexible, inviting are all adjectives that come to mind. Ally was very sweet and helped make the sale very easy and stressless, Alex was terrific in helping me understand all of my car's attributes, Al made the leasing process swift and smooth and Joe was GREAT when we first showed up and responded perfectly to our preference to just look around and not be pressured to buy, based on our previous car-buying experience. More

We had been looking at different car dealers for several months before we purchased our Mazda, and the Wellesley Mazda sales team was the nicest by far. We got an honest price, and excellent service. This months before we purchased our Mazda, and the Wellesley Mazda sales team was the nicest by far. We got an honest price, and excellent service. This was the second car we have purchased from Bill, and we will probably return to Wellesley Mazda for any future car purchases. More

I did not buy the car the day I was in the dealership. Both Fred and Dan said to look around to make sure we were comfortable with the car's price. We were lucky the car was still there and they both wor Both Fred and Dan said to look around to make sure we were comfortable with the car's price. We were lucky the car was still there and they both worked with us to make the purchase a very easy experience. I would highly recommended team this team. More

We went very late on a Wednesday night thinking to buy a Mazda 3 i Sport at the special price quoted on their website specials.. The car was great.. Ally was wonderful from the moment I drove in to the deal Mazda 3 i Sport at the special price quoted on their website specials.. The car was great.. Ally was wonderful from the moment I drove in to the dealership.. She was with us during the test drive.. Pretty Knowledgeable.. Then once it came to the price, we dealt with Greg who was good.. Never there was any persuasion with the price we negotiated.. Mitch in the finance department was cool and fast with the paperwork.. Even though they were supposed to be closed by 8 PM, our negotiations went till 9 PM and all of them stayed up.. Darren, finally came up to close the deal and he was very good in explaining all the points involved.. The best part with this dealership as I said before is that they never force you into anything unlike many other dealers.. The only thing they can improve upon is more details about few minor things like the options, paperwork or finance related issues because for a first time buyer many questions would come into mind.. Hope their new building gets up and running pretty fast because we hardly had any food/coffee.. These are all pretty minor stuff but my overall experience was very good.... More

Everyone at the dealership was truly a pleasure to work with. I came in to test drive a 2010 Mazda3, both the 4-door and the 5 door on Feb 20, 2010. The place was under construction so I felt a bit weird with. I came in to test drive a 2010 Mazda3, both the 4-door and the 5 door on Feb 20, 2010. The place was under construction so I felt a bit weird when I got out of my car to try to search for some sort of entrance, but the second I got out of my car, Mitch was there to greet me. I had dealt with Greg Flowers via email (where the communication was also excellent) but he was busy with other customers so Mitch took care of me. Mitch was extremely knowledgeable about both vehicles and when it came time to talk pricing he first went over a brief history of the dealership and their customer service record (they are family owned with salaried sales people who get a set commission fee no matter what the car sells for). There was absolutely no pressure and they were willing to meet a quote I had gotten from Quirk. When I informed them I was in a bit of a hurry as I planned to leave in time to test drive Jettas at a dealer nearby before making a decision they were not pushy at all. Greg Flowers had even made his way over to say hello when he was done with his other customers. I eventually came back the next weekend and decided to buy the Mazda3 sedan with the Moonroof/Bose package. They laid out all the fees including their invoice pricing showing me that I was getting the best possible deal without basically taking them to the poor house. This pricing matched the research I had done on Edmonds.com etc, and they explained everything to me up front. Next I met Al in Financing who showed me extended warranty information. This is generally a great place for dealerships to make the most profit. At no time did Al pressure me in anyway or tried to persuade me to get anything I didn't want. In fact, his main goal seemed to be to get me out of their as quickly as possible (he's a filing machine) plus he was even able to get me a deffered payment 45 days out. Finally I spoke to Alex with Customer Care. EXTREMELY nice fellow who went over the owners manual and owner loyalty program (free oil changes and every other service, etc.) answering any questions I might have had. He gave me the keys to the car and while we were talking Mitch had transferred the plates from my old car and taken off all the plastic, etc on the new one. I drove my new car off the lot that same afternoon. Definitely give these guys a shot if you're looking for a Mazda. More

The sales person quoted us a price and ensured us we will be getting 0% APR financing. When we returned to close on the car, we were told the price was the cash price. When I complained I was yelled at and t be getting 0% APR financing. When we returned to close on the car, we were told the price was the cash price. When I complained I was yelled at and told my wife (who negotiated the price) misunderstood the sales people. Standing my ground, they agreed to accept the price we were quoted, but the yelling and the stress they caused on us and our two kids made this a dreadful experience. I will never shop there again. More

TRANSPARENCY; TRUTH; and TEST DRIVE These are the makings of a good car dealership. I was truly very impressed by all who worked at Wellesley Mazda. Thank you for making our first MAZDA and first buying expe of a good car dealership. I was truly very impressed by all who worked at Wellesley Mazda. Thank you for making our first MAZDA and first buying experience a GOOD one. P.S We love the MAZDA5. More

Found my car on the internet! Excellent communication. Drove 2hrs from southern RI. Wonderful nonpressured sales person,& process. Fantastic f/u service,as well as communication with my local Mazda dealer Drove 2hrs from southern RI. Wonderful nonpressured sales person,& process. Fantastic f/u service,as well as communication with my local Mazda dealer for futher as needed service that offered.All around great experiance. ZOOM ZOOM!!!!! More