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Wellesley Mazda
Wellesley, MA
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I've had the best experience ever at Wellesley Mazda. Everyone from the sales manager to the sales associate bent over backwards to facilitate my purchase. They went over all the paper work and answered Everyone from the sales manager to the sales associate bent over backwards to facilitate my purchase. They went over all the paper work and answered all my questions with great patience. The best thing for me was that they arranged new plates and registration so that I didn't have to go to the registry myself. They even scheduled my first oil change which is free and said that I could have a loaner if I needed it. I've had many automobiles and I can honestly say that this is the best dealership I've done business with. More
I had an awfull expereince at Wellesley Mazda, with high pressure sales tactics and trapping customers with lies. Richie made me sign papers with pleas and his manager comes out barking that why did I sign pressure sales tactics and trapping customers with lies. Richie made me sign papers with pleas and his manager comes out barking that why did I sign papers. They would not give my driver's liscence copy back. Richie's sales manager was as rude as he can be, a total jerk, uneducated, without any manners and decency. I am highly disappointed with this dealership. I wonder if the oweners care at all and would talk to Richie and his manager about this incidence. More
I went to Wellesley Mazda based on the reviews from this site. The dealership definitely lived up to its reputation. I worked with Richie Dinkins and he was very laid back, personable, and knowledgeable. He site. The dealership definitely lived up to its reputation. I worked with Richie Dinkins and he was very laid back, personable, and knowledgeable. He didn't apply any pressure to make a sale on my 1st trip to the dealer. After test driving the car (2012 Mazda5) he respected my decision that I was just doing first pass on cars and was not ready to purchase at that time. Because of his attitude, after settling on the Mazda 5 I definitely wanted to come to back to Wellesley and Richie to work on a sale. The sales process was easy and there were no surprises. Richie answered all my questions or got people who could. The model/color car I wanted was not on site, but it delivered within a week. The finance people were good too. Because I have security alerts on my credit they were able to get me the information to thaw my account so they could run the credit check. One minor gripe was that they did not tell me that I actually qualified for a lower rate than advertised. But during the finance part of the sale they were able adjust the payments quickly. I would go back again for another purchase there. More
My experience with Wellesley Mazda as a whole in leasing my new car was truly a wonderful experience. Bill Ianelli was terrific! He defies what many car customers, including myself, dread when it comes to my new car was truly a wonderful experience. Bill Ianelli was terrific! He defies what many car customers, including myself, dread when it comes to purchasing a car- a pushy, obnoxious salesperson. He was professional, knowledgable, and friendly. I never once felt like he was trying to get a sale from me. That is not to say that he was not encouraging about the car. In fact, I was deciding between the CX7 and the CX9 and he never once tried to sway me towards one over another. There are many other local Mazda dealerships around and I chose this one primarily because of Bill. Other folks I dealt with at the dealership were Mitch Harris and Alex Kamergorodsky. Both were professional, friendly, and knowledgable as well. Not only am I thrilled with the new car but knowing that the dealership is a pleasure to work with is so reassuring. I highly recommend Wellesley Mazda. And I give top marks to Bill Ianelli. More
Richard Dinkins called to let me know that there was a big demand for 2010 Mazda 3 hatchbacks. He offered to show me a 2011 Mazda 3 hatchback and told me he would be able to match my present lease payment big demand for 2010 Mazda 3 hatchbacks. He offered to show me a 2011 Mazda 3 hatchback and told me he would be able to match my present lease payment OR lower the payment. I went to Wellesley Mazda and in 2 hours I drove out in a new car (3 year lease) with a lower monthly payment. Thanks to richard, it was a great experience and very convenient. I'm glad Richard called! More
My buying experience at Wellesley Mazda was the best experience I have ever had at a car dealership. I purchased my first car from Bill Iannelli who was SO supportive and helpful throughout the entire p experience I have ever had at a car dealership. I purchased my first car from Bill Iannelli who was SO supportive and helpful throughout the entire process. I was very apprehensive at first because I was use to having my parents around for guidance, but he made the experience very comfortable through his honesty and is dedication to customer service. He even asked his colleague to stay after hours so I could pick-up my new car! Wellesley Mazda embodies all of the qualities of an all-star dealership: reliability, constant customer care, and honesty. Thanks, Bill!! More
After having bad experiences throughout Boston Wellesley Mazda was a breath of fresh air. Everyone at the dealership was helpful and honest. My salesperson, Bill, was attentive but not pushy in anyway. He p Mazda was a breath of fresh air. Everyone at the dealership was helpful and honest. My salesperson, Bill, was attentive but not pushy in anyway. He put in the time to get me exactly what I wanted for a great price. Throughout my experience the wellesley Mazda team was concerned with my experience and my satisfaction, even weeks later. Bi would recommend them to anyone in need of a car. More
I had an excellent overall experience working with Wayne I had an excellent overall experience working with Wayne Xides as my main contact at Wellesley Mazda for the purchase of my new Mazda CX9, Grand Tou I had an excellent overall experience working with Wayne Xides as my main contact at Wellesley Mazda for the purchase of my new Mazda CX9, Grand Touring. Wayne Xides helped me in everyway I could have expected but didn't try to pressure me into the purchase. He is extremely knowledgeable about the cars he sells and all the options. He did an excellent job. Wyane worked with his sales manager Darin Bonanno to get me a fair and competitive price for the car and options I wanted. I felt very comfortable working with Darin on the final price negotiations. The person who reviewed the finance agreement was also extremely knowledgeable and helpful. Alexander Kamergorodsky was great in his roll to review the features and functions of the car and the follow-on service that I can expect from Wellesley, Mazda. Overall I would rate my experience as excellent with everyone I dealt with at Welllesley Mazda. More
We walked in to just test drive the new Mazda3 an hour before the place closed. We went in with only the intention of test driving and nothing else.. but that changed very fast! Roberta was the first sale before the place closed. We went in with only the intention of test driving and nothing else.. but that changed very fast! Roberta was the first sale person to greet us which meant we where hers. She was friendly, welcoming, funny... and above all patient! She worked with us to help find a great trade price for our 2000 Dodge Dakota as well as getting to a lease price we where comfortable with. The test drive was amazing, it was about a 15-20 min drive which is incredible because other test drives I've had are usually less than 6 mins long. During the drive she feed us information but not in a sales person type of way more of a conversation (like it should be). Roberta was such a pleasure to work with, she stayed at least 2 1/2 hour after closing to work with us. We didn't get anything that day but we are hoping to go back tomorrow to maybe walk out with a Mazda3 : ). Roberta was amazing, and I hope other get the pleasure of working with her. More
My 2004 Jeep Grand Cherokee was in a major accident back in May, and I'd spent alot of time trying to figure out where to shop and what I wanted to buy. I knew my price point for monthly payments and all th in May, and I'd spent alot of time trying to figure out where to shop and what I wanted to buy. I knew my price point for monthly payments and all the specs I needed/wanted in a vehicle (V6 because of gas prices, leather interior because of my dog, moon roof/sun roof, navagation and maybe a DVD). After about a month of searching for what I really wanted, I couldn't find it, then my friend had mentioned traveling to Rt. 9 too look there. As I traveled down I spotted a nice 2008 Cadillac SRX (one of the cars on my wish list)at a small dealership next to Dunkin Dounuts (I was buying a coffee). I was approched by a wonderful, friendly young man, who introduced himself as Paul Liaknickas (very hard to pronounce). Now, I HATE being hasseled into deals like most car dealers do, but this was NOTHING like that. He explained everything very well, and never hassled me into anything. I told him what I needed and wanted in a vehicle and that I was interested in the SRX. We then took the car for a test drive, and I asked for a Car Fax report to make sure there were no proir accidents. The car had EVERYTHING I wanted. I was amazed! We spoke about numbers and price, then I spoke with Darren about my credit score and finance options. I let them all know I would have to sleep on it and would be back the next day after work. I had to discuss money with my boyfriend, and make sure this was something we could work into our budget. I came back the following day to sign all the paperwork, I spoke with Paul again and he helped me every step of the way. Mitch Harris helped me too explaining every piece of paperwork I signed. I also spoke with a gentleman named Dan who helped with an issue I had with the muffler of the car. They took care of it on the spot and I drove off the lot with an amazing new car! More