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Weld County Garage Buick GMC - Service Center

Greeley, CO

4.2
65 Reviews

65 Reviews of Weld County Garage Buick GMC - Service Center

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June 02, 2017

Service dept visit The service dept at Weld County Garage got me in and out in almost no time. The place is clean and the service team is top notch! More

by Pete W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McKenzie Bernhardt
Jun 27, 2017 -

Weld County Garage Buick GMC responded

Hello Pete! Thanks for submitting a review for us! We are so glad to hear that the service department and McKenzie were able to help you so quickly! We always try to get our vehicles in and out of our service department at a good pace without sacrificing the quality of work! Thanks again and we look forward to working with you again in the future!

June 01, 2017

Awesome Service Department Ron Yamada goes above and beyond to make sure my car gets the service needed in a timely manner and arranges a shuttle to take me to and from work. More

by Penney R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Weld County Garage Buick GMC responded

Hi Penny! Thanks so much for submitting a review for us! We are so happy to hear that Ron helps you out every time! He is such a great guy and always does a great job of making sure his customers are happy. Thanks again and we look forward to working with you again soon!

June 01, 2017

Great service! Excellent service and the staff is incredible! Always goIng the extra mile to make my service experience the very best. Would recommend them to my fr More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John savage
Jun 27, 2017 -

Weld County Garage Buick GMC responded

Hello! Thank you so much for reviewing us! We are so happy to hear that we provided a great experience for you! We try really hard to make sure every customer is completely satisfied so it's great that we are doing just that! Thanks again and we look forward to working with you again in the future!

June 01, 2017

Excellent service I had an amazing experience at Weld County Garage! Robert Gabrielson in service is the man to see! Thank you for fast quality repairs! We will be back More

by Cmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gabrielson
Jun 22, 2017 -

Weld County Garage Buick GMC responded

Hello! Thanks so much for sharing your experience with us! It's great to hear that Rob was able to help you out and make it a great visit! He is such a great guy and we are very lucky to have him be a part of our team! Thanks again and we will see you in here again soon!

May 13, 2017

Poor service Got an appointment for an oil change. Figured I'd wait because it's just an oil change and I had an appointment. Hour and a half later they had not ev More

by Gmc1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Entire service staff
December 19, 2016

Phenomenal Business!!! WCG never ceases to amaze me on meeting and/or exceeding my expectations. From the sales staff (Nathan Trowbridge has been my family's go to guy for More

by Julie A Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry... all of the service people are phenomenal, and I can't remember their names. , Nathan Trowbridge
Dec 23, 2016 -

Weld County Garage Buick GMC responded

Nathan Trowbridge is awesome and we're blessed to have him on our team. We appreciate your business and we look forward to service you again in the future!

July 20, 2016

They did right by me. I had a problem with my brake lights staying on and researched it to find it was part of a recall. I had bought my car there five months earlier and w More

by Malibu10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Nisly, Rick Saucedo
June 24, 2016

Oil Change and tire rotation I brought our 2016 GMC SIERRA (6149 miles) in for its first oil change and tire rotation. 15 minutes later they said it was completed. Before I drop More

by Kimalva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Godinez, Matt Zimmerman
June 21, 2016

Service department was excellent and timely and helpful!! We were in town for a college visit and our car had to be towed to the garage on a Sunday night. John in Service helped get it diagnosed and fixed in More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jun 22, 2016 -

Weld County Garage Buick GMC responded

Stacy, Thank you for sharing about your experience! We're thrilled you were happy with our services and time you spent with John. We can't wait to work with you again in the future. Thank You!

July 09, 2015

Service I brought my truck in to have the tires rotated before I go on a long trip. I expected the tires were rotated since I was there an hour and a half. Wh More

by Skelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 24, 2015 -

Weld County Garage Buick GMC responded

Hello, thank you so much for taking the time to give us your feedback. We spoke to your service adviser, he felt like he had explained the situation well enough but perhaps he didn't. Since your vehicle is a dually, the tires do need to be taken off the rims and switched to be able to rotate them fully which is a lengthy procedure. We look forward to working with you in the future and we will work to better communicate with you the extent of all of your services.

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