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Weld County Garage Buick GMC - Service Center
Greeley, CO
66 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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66 Reviews of Weld County Garage Buick GMC - Service Center
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January 31, 2025
My father-in-law took their vehicle in to get it checked and tuned so my son, who is in college five hours away, could drive it while he was going through recovery from knee surgery (his car is a manual tra and tuned so my son, who is in college five hours away, could drive it while he was going through recovery from knee surgery (his car is a manual transmission). They charged us $170 dollars to put in a new battery, among other things. Fast forward three weeks and the vehicle won't start. Get it towed to a mechanic and after another $500, the vehicle runs great. Needed a new battery, because even though Weld County Garage charged us for one, they never really put it in. And it needed a fuel infection system clean up. Seems logical that would have been part of the tune up we paid for. Contacted WCG about the battery not being replaced and they were adamant they had and the only way they could do anything is if we brought the other battery back. I wouldn't trust this shop to fix a cup of coffee, let alone any of my vehicles. And they certainly don't stand behind their work. This place used to have a good reputation, obviously they don't care anymore. More
by dpatch104
Employees Worked With
Unknown who my father-in-law spoke to
February 15, 2024
Mike Kelley, the turbo concierge, is by far the best man for a shuttle. Always on time and never fails to make me feel welcomed to WCG. Always knows how to put a smile on everyone's face. for a shuttle. Always on time and never fails to make me feel welcomed to WCG. Always knows how to put a smile on everyone's face. More
by abejar
Employees Worked With
February 14, 2024
Great customer service and speed on oil change and tire rotation. Overall arrival to finish was less than an hour rotation. Overall arrival to finish was less than an hour More
by meinfred50
Employees Worked With
February 12, 2024
They all were very nice! They helped me right away and ordered the part I needed. They then put the part in, again they were very nice and helpful. They helped me right away and ordered the part I needed. They then put the part in, again they were very nice and helpful. More
by dbz@comcast.net
February 06, 2024
Great place friendly staff. Would like some feedback on what the vehicle issues if any were noticed. Would like some feedback on what the vehicle issues if any were noticed. More
by tparker122
Employees Worked With
September 08, 2023
Stopped at 3:30 with an issue with our brakes on our drive from MD to Western Colorado. The service department worked us in and got us back on the road at 7:30 PM; 90 minutes after closing time. The ser drive from MD to Western Colorado. The service department worked us in and got us back on the road at 7:30 PM; 90 minutes after closing time. The service department staff were very caring and friendly. I'll never forget their kindness. I'm 66 the customer service in the Weld service department is by far the best I've ever experienced. More
by shifler
Employees Worked With
Tim Warren
July 17, 2023
I couldn't Thank you guys enough for getting us in same day to get our car looked at and resolved. We didn't even purchase our vehicle with yall but you still went out of your way to take care of us. I kno day to get our car looked at and resolved. We didn't even purchase our vehicle with yall but you still went out of your way to take care of us. I know where we will be going from now on. AMAZING SERVICE More
by Tanisha R
Employees Worked With
Bill was amazing, Tim Warren
June 27, 2023
Ron rarely gave me his full attention after an agreement was met, My Vehicle sat in the lot for service for about a week before anyone touched it. My vehicle was also left defective and damaged, in worse co was met, My Vehicle sat in the lot for service for about a week before anyone touched it. My vehicle was also left defective and damaged, in worse condition then when I brought it. With the only solution being paying more and giving up my car for another two weeks. They also refused to give me an itemized receipt of the repairs. Real shady people and place. More
by Gdefelice
Employees Worked With
Ron Yamada
May 23, 2023
Greatest service experience. Tim was super helpful and transparent, and he built trust right away. Mike Kelley also made the experience for me by making sure I got to the right p Tim was super helpful and transparent, and he built trust right away. Mike Kelley also made the experience for me by making sure I got to the right place, had what I needed, and that I was comfortable the entire morning - never seen a dealership have this type of service or person, and it was much appreciated. More
by jmflores
