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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,199 Reviews

1,199 Reviews of Weir Canyon Honda - Service Center

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August 09, 2023

My oil change and safety check was done quickly, and customer service representatives were polite. More

by KSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
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Aug 09, 2023 -

Weir Canyon Honda responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 09, 2023

Don't even have my car back, dealer didn't have parts, and communication was non-existent. Didn't offer a rental or return calls. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy
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Aug 09, 2023 -

Weir Canyon Honda responded

Thomas, It's very discouraging to see you have experienced all of these issues. At your earliest convenience, please contact our Service Drive Manager Brian Tritz at briantritz@weircanyonhonda.com, and he will be able to accommodate you ASAP. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

Aug 13, 2023 -

Thomas responded

While im going to say thank you for the email, not sure what contacting your dealership will do being as we left 2 messages and sent emails with no response. My vehicle is still there with zero updates.

August 09, 2023

Very nice! very good!you did excellent!Good!Good!Good!Exellent !Exellent!Exellent!Exellent!Exellent! More

by Zhang biyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Aug 14, 2023 -

Weir Canyon Honda responded

Thank you so much, Zhang! We're so pleased to hear our team delivered an excellent experience. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 09, 2023

Good customer service. Car took longer than 1.5 for oil change which is not ideal but representative was good and knowledgeable More

by palgirl
Recommend Dealer
Yes
Employees Worked With
Joushua Martinez
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Aug 14, 2023 -

Weir Canyon Honda responded

We apologize for the long wait, palgirl! It's great to hear you enjoyed your visit, but we look forward to ensuring a more prompt experience next time! Take care. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 07, 2023

Perfect service plus an additional fifteen words and then seven more plus three more and More

by CHADCLARK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dude who helped me not listed
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Aug 09, 2023 -

Weir Canyon Honda responded

Thank you for your stars, Chad! We're glad you enjoyed your service visit & we look forward to delivering quality service again soon. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 07, 2023

Found the issue with the vehicle and fixed it same day. Not sure if this could have been prevented by a more through maintenance of the vehicle during a multiple point inspection or not but something that More

by jrjohnson1495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Report | Print
Aug 09, 2023 -

Weir Canyon Honda responded

We're happy we were able to identify and resolve this issue in a timely manner. We appreciate both your business and your feedback, and should you ever like to discuss anything, please feel free to reach out. I am always happy to help. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

August 07, 2023

I Han a 9:30 appointment and was given an estimated wait time of approximately 1 1/2 hours - my service was complete in about 1 hour - and it was a very busy morning in the service department. Thank you Mar More

by Lynnmullis721
Recommend Dealer
Yes
Employees Worked With
Mark Juban
Report | Print
Aug 09, 2023 -

Weir Canyon Honda responded

Thank you for being a valued member of the family, Lynn! We are proud of Mark and our team for delivering a quick and seamless experience. We look forward to working together again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 06, 2023

Great customer service. Explained everything I needed to know.Thank you explanation was easily understood More

by DOLPHINFAN1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Weir Canyon Honda responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 06, 2023

Great service, took in my car for A/C repair and I was not told it was going to take a day to receive my car back. My A/C works great now! 👍🏽 More

by Leyani flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell J Brannon
Report | Print
Aug 08, 2023 -

Weir Canyon Honda responded

Thank you for your positive review, Leyani! We're thrilled to hear that you had a great experience with us. However, we apologize for the long wait you experienced. We appreciate your patience and understanding, and we'll work on improving our wait times to provide an even better experience for our valued customers like you. Thank you for your visit, and we hope to serve you again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 06, 2023

They have Serviced my 06 Honda Odyssey since New, Purchased there, always Excellent Service, Mark does a wonderful Job! Thank you! More

by Roger Bjerke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 09, 2023 -

Weir Canyon Honda responded

We're overjoyed to receive your positive review, Roger! Thank you for being a valued member of our family. Your continued support and loyalty are greatly appreciated & we look forward to keeping your Odyssey running like new! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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