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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,409 Reviews

1,409 Reviews of Weir Canyon Honda - Service Center

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May 16, 2019

Joanna was wonderful I just wanted to commend Joanna on her professionalism and courtesy. I dropped my car off on my way out of town and Joanna was fast and friendly getti More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, Joanna Alba
May 16, 2019 -

Weir Canyon Honda responded

Hi Kristin, We're happy to hear that you have an overall positive experience with us. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that our team provided just that to you. We appreciate your patience and look forward to working with you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

May 12, 2019

Great Overall Service The customer service and interaction with Brian has always been exceptional. I will continue to bring my Hondas to Brian and Weir Canyon for service. More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tritz
May 13, 2019 -

Weir Canyon Honda responded

Hi Mitch, We couldn't be more grateful that you took the time to write this review about your last visit with us! We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! Should you ever have any questions, please don't hesitate to ask! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

April 16, 2019

Routine service (oil change and tire rotation) George is very good at what he does! He promised me service would take about one hour. My car was ready in about 45 mins washed and ready. George i More

by Born2sell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Trujillo
Apr 17, 2019 -

Weir Canyon Honda responded

Your review is why we do what we do. Thank you so much for reaching out to us. George is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Please never hesitate to let us know if you need anything. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

March 23, 2019

Excellent Service Department I have always had great service at Weir Canyon Honda. I have Honda Dealerships that are closer to where I live, but always go to Weir Canyon Honda for More

by Honda Owner 2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tritz
Mar 25, 2019 -

Weir Canyon Honda responded

Your opinion means the most to us. Thank you for this amazing review. We are so happy that Brian was able to take care of all of your needs and we're proud to have him on our team. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

March 04, 2019

Service Jim Marsh was the service person who assisted me. He was very professional and helpful. He took care of my car in a very timely fashion and I would h More

by Solum, sue1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marsh
Mar 05, 2019 -

Weir Canyon Honda responded

Hi Solum, Thank you for this stellar review! You deserve nothing but the best, and we're grateful to know James provided you with nothing less than that! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

October 22, 2018

Best experience with Mark Juban I have a flat tire early Saturday morning ( lot of stress) and Mark in the service department had my problem fixed, and I was back on the road to me More

by Sam K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Juban
Oct 23, 2018 -

Weir Canyon Honda responded

Hi Sam, We're thrilled to hear about how happy you left after your service visit with Mark and our team! Thank you for your loyalty and we look forward to working with you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

September 02, 2018

Poor Customer service / Service Dept. Today was the second time the service department performed in a substandard way this year. The first time was when I brought in my CRV for service in More

by LS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James Marsh, George Trujillo
Sep 04, 2018 -

Weir Canyon Honda responded

We pride ourselves on providing quality service, which is why this is discouraging to read. We must be much better and I'd like to start by speaking to you about this in much further detail. Please contact me when you have a moment to discuss this. I'm looking forward to hearing from you. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 19, 2018

Great I love this dealership, they always go out of their way to make sure you are happy. They are always up front with what they are going to do. More

by Bakerygirl5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Juban
Aug 20, 2018 -

Weir Canyon Honda responded

We love having you as a valued customer and it makes us truly happy to know that our team always gives you a great experience! Thank you for choosing us and we hope to see you back here again shortly. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 17, 2018

Service advisor was fantastic I have purchased multiple cars from this dealership. The main reason I keep returning is this service department. Brian and Cory are fantastic to w More

by Furniturerep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Alongi, John Mack, Mark Juban, Brian Tritz
Aug 17, 2018 -

Weir Canyon Honda responded

It's a team effort here and we are so pleased to see that our service team always takes great care of you. Thank you for your loyalty and we look forward to working together for many years to come! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

August 15, 2018

Great customer service Jim kept me updated on the status of my vehicle while using a loaner vehicle. Thanks again!l for the great customer service and the use of a loaner ve More

by Chf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marsh, Joanna Alba
Aug 15, 2018 -

Weir Canyon Honda responded

We are so proud of Jim and his efforts to ensure that you received the top-notch service you deserve! Thank you for choosing Weir Canyon Honda and we look forward to seeing you again! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com