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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,440 Reviews

1,440 Reviews of Weir Canyon Honda - Service Center

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June 30, 2023

Excellent very happy with how my car was taken care Darrell was so helpful and stayed in touch with me on all that my car needed ! I also had my car waxed and detailed looks great just like it came More

by hownice52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon.
Jul 11, 2023 -

Weir Canyon Honda responded

Thank you for sharing your experience. We love to hear you enjoyed it. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 29, 2023

I always get great service. My advisor is always courteous and helpful with any questions I might have. More

by 40alohakeakua77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman
Jun 30, 2023 -

Weir Canyon Honda responded

We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 28, 2023

I’m amazed that oil change service to my car was done in record 20 minutes from the time I came in. But when I checked the oil dip stick, oil was below the usual level. The coolant level was too low. It was More

by lee
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Darrell Brannon
Jun 28, 2023 -

Weir Canyon Honda responded

Hi Lee, It's Honda's expectation that dealers complete express services in under 30 minutes, so the 20 minutes you mention does sound right. It is important we are providing accurate services, which is why I'd like to speak with you further about these low levels that you mention. Please contact me at your convenience. I look forward to hearing from you. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

June 28, 2023

Marc E. Wiseman is our “go to” service advisor. Very knowledgeable and professional. He’s the one we trust to handle our service needs. More

by otwtile
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc E. Wiseman
Jun 30, 2023 -

Weir Canyon Honda responded

Welcome back and thank you for sharing your rating! We're so lucky to have Marc on our team and we're thrilled he ensured another 5-star visit. Until next time! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 28, 2023

Customer service is very good! They even provide us Uber service to take us home and pick up our car. More

by DINH0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Jun 30, 2023 -

Weir Canyon Honda responded

We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 28, 2023

Joshua was very professional, helpful and went above and beyond to assist me with the needs of getting my vehicle taken care of. I’m very grateful for his efforts in making me a happy Honda owner. Thank yo More

by Silvia Cervantes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Jun 29, 2023 -

Silvia Cervantes responded

As for Corey Smith he needs to be a little more customer friendly and professional. At least introduce yourself with a smile on your face. I felt that I was being dismissed and treated with disrespect. Especially when he scoffed at me. Lighten up Corey! Maybe, go for a walk and get some fresh air? That always seems to help me. When I'm having a rough day.

Jun 30, 2023 -

Weir Canyon Honda responded

Hi Silvia, We're very happy to see that Joshua did a great job making sure you received the quality service that you deserved. We're disappointed the same can't be said about other members of our team. Should you like to discuss any negative interactions that you had, please don't hesitate to contact me. I'm here to help. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 28, 2023

It was easy to make an appointment. Person in charge was pleasant. Service was done on time as promised. More

by Mcjapzon@msn.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Timothy Triplett
Jun 30, 2023 -

Weir Canyon Honda responded

We're so happy to hear you enjoyed your service experience from start to finish! Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 27, 2023

Kind of pricey…as expected I guess. But Marc W. was amazing and super helpful and informative. More

by MMATURINO_3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc W.
Jun 28, 2023 -

Weir Canyon Honda responded

We are happy to see that overall you had a positive experience and Marc took great care of you. Should you ever have any questions about anything, please don't hesitate to let us or him know. We're always here to help. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 27, 2023

Great service every time! Our whole family gets their Hondas serviced here. Highly recommend this dealership. More

by DAVIDANDVICTORIA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Jun 28, 2023 -

Weir Canyon Honda responded

Thank you for being a valued member of the Weir Canyon Honda Family, David & Victoria! Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

June 26, 2023

Great service and friendly staff. Kept me informed of progress on repair. Thank you Darryl fir your sense of humor 👍 More

by hattiejane1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darryl
Jun 27, 2023 -

Weir Canyon Honda responded

Thank you, Hattie! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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