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Weir Canyon Honda - Service Center

Anaheim, CA

4.7
1,200 Reviews

1,200 Reviews of Weir Canyon Honda - Service Center

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July 26, 2023

Very disappointed on The customer service. I have only had Hondas. I have been bring my car to the dealership since my first car back in 2011 and this was by far the worst customer service I h More

by daniellelorraine66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember it’s been a few weeks
Jul 27, 2023 -

Weir Canyon Honda responded

Danielle, We are very discouraged to see that you recently did not receive the quality service that you've been accustomed to receiving here. When you have an opportunity, please contact me, as I would like to learn more about what transpired and get back to providing you with the 5-star service that you deserve. I look forward to speaking with you. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

July 26, 2023

Good service and they fixed my car on time but my advisor was very strict like we are in the military he didn't even smile. I'm not complaining but literally I was scared to go and pick up my car from him an More

by Mohannad Alomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Mickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issa Ahad and Mohammed
Jul 27, 2023 -

Weir Canyon Honda responded

Mohannad, We never want our guests to feel afraid here, which is why this is discouraging to read. We appreciate you sharing this and would like to learn more about who you had this negative interaction with so we can be sure to address this properly. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Corey Smith Service Director CoreySmith@weircanyonhonda.com

July 26, 2023

First time at this service center-treated very friendly and didn't wait to long Great customer service More

by bvaglienty
Recommend Dealer
Yes
Employees Worked With
Joshua Martinez
Jul 28, 2023 -

Weir Canyon Honda responded

Thank you for stopping in! We're thrilled to hear our team delivered an excellent first service visit. We hope to work together again in the future! Take care. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

July 25, 2023

Weir canyon Honda employee greeted me quickly and professionally. Mr Cuban explained clearly my required service and time it would take. Car was done in the time given More

by jimibonez04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamer Alrifaee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Cuban
Jul 25, 2023 -

Weir Canyon Honda responded

Thank you for trusting us with your Honda, Jimi! Our team works hard to provide quality service and we're thrilled we've delivered. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

July 25, 2023

I don’t know what to say the service was good and it was very good More

by Lsbeini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Jul 25, 2023 -

Weir Canyon Honda responded

Thank you for your positive rating, Lsbeini. We look forward to delivering the 5-star visit you deserve next time! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

July 24, 2023

Great customer service and detail in handling service. Clean facilities. Always look forward to having work done here More

by JAGG095
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Wiseman and Timothy Triplett
Jul 25, 2023 -

Weir Canyon Honda responded

We appreciate you taking the time to share your experience! We're happy to hear your service visit was 5-star worthy! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

July 24, 2023

The Honda Dealership was very helpful and fast. They fixed my car with the upmost care. More

by caleb huston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tritz
Jul 25, 2023 -

Weir Canyon Honda responded

We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

July 24, 2023

Excellent service. Very professional and friendly even on a very busy day. Best Honda dealer I’ve been to. More

by moe_ark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark juban, Brian Tritz
Jul 25, 2023 -

Weir Canyon Honda responded

Thank you for your wonderful feedback, Moe! We look forward to delivering another stellar visit soon! Take care. Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

July 23, 2023

Perform the service on front brakes pads replacement with stated time limit. Did mention front tires tread was at 4. However what does mean? More

by RAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Tritz
Jul 25, 2023 -

Weir Canyon Honda responded

We appreciate you taking the time to share your experience, RAS! We're happy to hear your service visit was 5-star worthy! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

July 23, 2023

I go to them because I have always found them to be professional with fair prices and I always get out of there in short order. More

by SOPTIMIST2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tritz
Jul 25, 2023 -

Weir Canyon Honda responded

Thank you for being a valued member of the family! We look forward to continuing to deliver quality service for years to come! Regards, Mike Russell General Manager mikerussell@weircanyonhonda.com

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