82 Reviews of Weir Canyon Acura - Service Center
They were very helpful and very straightforward. Roy is very prompt and actually call back within an hour or less when you leave a message. Roy was very helpful with giving me status updates of my ve Roy is very prompt and actually call back within an hour or less when you leave a message. Roy was very helpful with giving me status updates of my vehicle and offering options or alternative to get the job done. Greatly appreciated. More
Service department Mr. Roy Hernandez is always friendly and very polite. He always accommodates my needs even if it’s a last minute problem with my car or if I just hav Mr. Roy Hernandez is always friendly and very polite. He always accommodates my needs even if it’s a last minute problem with my car or if I just have a question. More
First impression Recently purchased a 2018 Acura ILX and brought it in to get additional accessories installed. Manny Lomeli in parts got back to me as promised with Recently purchased a 2018 Acura ILX and brought it in to get additional accessories installed. Manny Lomeli in parts got back to me as promised with all the info I needed to order the right accessories and Roy Hernandez in service finished everything swiftly. Exceptional service. Will definity stick with these guys for all my service needs. More
Great experience!! As always, I had a great experience taking my Acura in for service...Jesus provided me with excellent and friendly service! Thank you for going above As always, I had a great experience taking my Acura in for service...Jesus provided me with excellent and friendly service! Thank you for going above and beyond! More
Service and sales related Have worked with Weir Canyon Acura for almost 12-13 years for Acura family of cars. Always very professional and courteous service. Jesus takes go Have worked with Weir Canyon Acura for almost 12-13 years for Acura family of cars. Always very professional and courteous service. Jesus takes good care of us in Service and Bruce in Sales. Upper management is also proactive and gets involved to make sure we, as valued customers, are well taken care of! Thank you! More
Satisfied Friendly, well informed, prompt, give Weir Canyon a try, you will like it !!! Nice waiting room with new coffee machine and waters, WiFi available to Friendly, well informed, prompt, give Weir Canyon a try, you will like it !!! Nice waiting room with new coffee machine and waters, WiFi available too! More
Dealer forgot to put oil cap back I had an oil change on 2/26/18 around 5:30. It was done around 6:15. I went home and I smell like burning oil in my garage. I opened the hood and sh I had an oil change on 2/26/18 around 5:30. It was done around 6:15. I went home and I smell like burning oil in my garage. I opened the hood and shocked to found out that oil spills everywhere in the engine and there is no engine oil cap. I was so disappointed for the service. I took care of my car that I hate something like this happens. What if something wrong happens to my transmission or engine in the future? Will you be responsible for this situation. I’m hoping to keep this car in the future. We bought 2 cars from this dealership already. I am so disappointed. More
B6 repair Prompt, friendly, helpful, on schedule and within price. Roy recommend additional items which my car needed to keep it in top notch condition Car was Prompt, friendly, helpful, on schedule and within price. Roy recommend additional items which my car needed to keep it in top notch condition Car was ready when promised and was washed More
maintenance light on My experience with Roy Hernandez, as it has been with others i have dealt with at Acura was superb. He was very friendly, knowledgeable, polite and w My experience with Roy Hernandez, as it has been with others i have dealt with at Acura was superb. He was very friendly, knowledgeable, polite and went above and beyond to help me out with the maintenance for my vehicle. He came into the waiting room to inform me of additional work needed to be done and was still able to get my car to me in the time he had originally informed me. will definitely be going back to Weir Canyon Acura for all my future car needs! More
Amazing Customer Service Quick and efficient! Had some issue with my MDX and they took care of it. Thank you Roy and Matt who both assisted me and explained everything that ne Quick and efficient! Had some issue with my MDX and they took care of it. Thank you Roy and Matt who both assisted me and explained everything that needed to be done. More