Wehr Ford of Mountain Grove
Mountain Grove, MO
Is this your dealership?
Filter Reviews by Keyword
By Type
16 Reviews of Wehr Ford of Mountain Grove
I will never go here again and advise people to find an honest place to buy or maintain a vehicle. This dealer just tried to cheat me big time. I asked for a tune up on my onan 4000 motorhome generator la honest place to buy or maintain a vehicle. This dealer just tried to cheat me big time. I asked for a tune up on my onan 4000 motorhome generator last year and they said they did a carburator tune up and charged me for the work and $120+ for the kit and $278 to do the job. The motorhome sat all winter and was running rough so took it back for what it needs. This yr they said they don't rebuild those and a new carburator is $900+ and $500+ to change it - they said they checked around and that was the cheapest price I looked up the carburator and it is $400 at Onan and less than $100 elsewhere. I told them we will just pick it up. I told them when picking up that I looked up the carburator and the prices I found. They said oh I will look into it and get back to you. I then asked why he said they don't rebuild them as they charged me to do just that last year. He blubbered that he will look into it. Well 2 weeks later, no call. I looked up the problem of it running rough and saw that you can run SeaFoam through it to get rid of the junk from sitting all winter. I did that and it is running like a kitten now. I question if they did anything last year when they charged me $278 to give it a tune up. I also don't understand why they don't know to run the Seafoam through it to clean it out. So they tried to charge me $1600 to put a new carburator in my motorhome generator with 127 hours on it when it only needed cleaned out. Not sure they did anything for $278 last year. I would discourage people from trusting the dealership for anything. I will never buy a vehicle or take anything to them for service again. More
the door. I do not know what they were yelling, cause I was just trying to leave the dealership, so I could follow up with the claims department, and let them I do not know what they were yelling, cause I was just trying to leave the dealership, so I could follow up with the claims department, and let them know what happened. I got ahold of the Manufacture of the warrantied item, and they were embarrassed that the dealership wouldn't honor the warranty, so they sent me to a dealership that they trust, and apologized several times. This review wouldn't let me continue, unless I gave it one star. I would not give it any stars. I will never go back to this place, and I will never recommend them to any one. It all started last year, with a simple oil change, and just got worse. I will definitely spread the word to everyone, how bad this place is. More
COREY lied to me about my camper kept 15 days not worked on then said it would be 1000.00 in wages to employees not excluding the repair ..The repair was to install 30 Amp box in camper lol it was all gutte on then said it would be 1000.00 in wages to employees not excluding the repair ..The repair was to install 30 Amp box in camper lol it was all gutted no real work ..there cons ..I took to JVs Camper very profesional and due what they say ..do not trust these guys are loligaggers ..honestly not profesional be ware .. More
Our F-150 gave us a message that the charging system needed service. We have all our service on all 3 Fords done here, wouldn't take them anywhere else. needed service. We have all our service on all 3 Fords done here, wouldn't take them anywhere else. More
We have been going to Wehr for service and also for a new car since we moved here 17 years ago. As always, they are polite, courteous, friendly, and do the service fairly quickly. car since we moved here 17 years ago. As always, they are polite, courteous, friendly, and do the service fairly quickly. More
Bought a car from them on Friday, fuel pump stopped working within 24 hours. Was told this car could be driven to Texas and back. Now they refuse to help because it's an as is car. Be very skeptical working within 24 hours. Was told this car could be driven to Texas and back. Now they refuse to help because it's an as is car. Be very skeptical of what you buy here. More
Excellent service, done right the first time. Colton is the best. I will likely buy our next car from Sam in the future. Thank you, David Phipps the best. I will likely buy our next car from Sam in the future. Thank you, David Phipps More
Disappointed in repair Visual post repair inspection revealed not all parts related to the repair were replaced, even though these parts were clearly visible and had to be r Visual post repair inspection revealed not all parts related to the repair were replaced, even though these parts were clearly visible and had to be removed to replace other parts. I now have to return to have the repairs completed, a 1 hour drive to the dealer & a 1 hour drive back. I am concerned that other parts that are not visible may not have been replaced that should be. How can I be assured of a complete repair? Who supervises the repairs and assures that a thorough repair has been performed? When I showed the service manager, he agreed that the parts I pointed out had to be removed to perform other approved replacement of parts and did not know why they had not been replaced. More
The Best. Period. I have bought several vehicles from this dealership. Sales and Service are both top notch! They have made a lot of things right by me that other deale I have bought several vehicles from this dealership. Sales and Service are both top notch! They have made a lot of things right by me that other dealers would not accommodate. Thanks Wehr Ford! More